Frequently asked questions
- Do I get discounts on wine and other products if I work at Total Wine & More?
Yes, Total Wine & More offers employee discounts on wine and other products.
- What kind of training is provided for new employees at Total Wine & More?
Total Wine & More provides a comprehensive training program for new employees. This program includes classroom instruction, on-the-job training, and online learning modules. The program is designed to provide employees with the knowledge and skills needed to confidently complete their job duties. Additionally, the company provides ongoing instruction and feedback to ensure that employees remain up to date on product knowledge and selling techniques.
- Do I have to be available to work nights and weekends at Total Wine & More?
Yes, Total Wine & More typically requires employees to be available to work nights and weekends.
- Do I need to be 21 years old to work at Total Wine & More?
Yes. Most states require that you be 21 years of age or older to work in a store that sells alcohol.
- Do I need previous retail experience to be considered for a position at Total Wine & More?
No, you do not need previous retail experience to be considered for a position at Total Wine & More. However, having some experience in a retail or customer service environment is certainly helpful.
- What is the hiring process like at Total Wine & More?
The hiring process at Total Wine & More typically begins with the applicant submitting an online job application, followed by a phone screening with a recruiter. If the applicant is a good fit, they will be invited to participate in an in-person interview with a hiring manager. After the interview, the hiring team will make a decision and offer the role to the successful candidate.
- Do I get paid holidays if I work at Total Wine & More?
Total Wine & More does not offer paid holidays for its employees. However, you may have the opportunity to take unpaid holidays depending on the store policies and the number of hours you work.
- Are there any other opportunities for employment at Total Wine & More?
Yes, Total Wine & More offers many other opportunities for employment including positions in Operations, Human Resources, Finance, and Marketing. Additionally, they offer seasonal and part-time positions in various stores.
- Can I work part-time at Total Wine & More?
Yes, you can work part-time at Total Wine & More. The company offers part-time and full-time positions in a variety of roles, including cashiers, retail associates, store managers, and more.
- What type of safety protocols do you have in place at Total Wine & More?
At Total Wine & More, we have implemented a wide range of safety protocols to protect our customers, associates, and communities, including: • Mandatory face coverings for all customers and associates. • Contactless curbside pickup options for customers. • Increased sanitation and cleaning protocols in our stores and warehouses. • Strict social distancing guidelines in our stores. • Limiting the number of customers allowed in the store at one time. • Temperature checks for all associates as they enter the store. • Limited contact between customers and associates at checkout. • Touchless payment options such as Apple Pay, Google Pay, and contactless cards. • Frequent handwashing and surface cleaning guidelines for associates. • Placement of additional signage throughout our stores to remind customers and associates of safety protocols.
- Do I need to be able to use a computer to work at Total Wine & More?
Yes, most jobs at Total Wine & More require basic computer skills. Many positions require more advanced skills such as using a point-of-sale system and understanding inventory software.
- Do I get paid for attending training courses for Total Wine & More?
Total Wine & More does not pay for attendance at training courses. However, the company does provide reimbursement for expenses related to training.
- Are there any age restrictions for working at Total Wine & More?
Yes, Total Wine & More has an age requirement of 21 years and older for all of its employees.
- Do I need to submit to a physical examination to be hired at Total Wine & More?
No, you do not need to submit to a physical examination to be hired at Total Wine & More. However, you may be required to submit to a drug test prior to being hired.
- What kind of background check is conducted for employment at Total Wine & More?
Total Wine & More conducts a thorough employment background check, which may include verification of past employment and educational qualifications, a criminal record check, and a credit check. The company may also conduct a drug test.
- Do I have to be certified to sell alcohol at Total Wine & More?
Yes, you must be certified by the Alcohol and Tobacco Tax and Trade Bureau (TTB) to sell alcohol at Total Wine & More. This certification requires you to pass an exam and obtain a permit.
- What qualifications do I need to work at Total Wine & More?
Total Wine & More typically requires applicants to have a high school diploma or equivalent. In addition, knowledge of alcoholic beverages and wines is preferred, as well as customer service experience.
- What is the interview process like at Total Wine & More?
The interview process at Total Wine & More usually consists of two to three rounds. The first round is typically a phone interview, and the second round is usually an in-person interview with the hiring manager. In some cases, a third round may be conducted with a more senior-level leader. During each round, you can expect to answer questions related to your experience, skills, and knowledge of the company, as well as questions about how you would handle certain situations.
- Do I have to have a high school diploma to work at Total Wine & More?
Yes, Total Wine & More requires that you have a high school diploma or equivalent in order to be considered for employment.
- What is the application process like at Total Wine & More?
The application process at Total Wine & More involves completing an online application form and submitting a résumé and cover letter. As part of the application process, applicants may be asked to complete an assessment test and/or an interview. The hiring process will vary by location and role, so it is important to contact your local Total Wine & More store for more information.