Welcome to the JobzMall Trust & Safety Guide

Building Trust in
Every Interaction

Dedicated to building trust, supporting transparency and maintaining strong security practices throughout your JobzMall experience.

ISO 27001SOC2CCPAGDPR
JobzMall team members

Our mission

At JobzMall, we recognize that every successful career journey depends on trust and safety. The Trust & Safety Center reflects our commitment to applying verification checks to new job posters and users, requiring mobile and email verification for messaging, and reducing fraudulent listings through community reporting and review.

Our verification processes, including mobile and email checks for messaging and ongoing review of user feedback, help foster a dynamic environment where trust is supported. We also process user videos using security controls designed to protect privacy while enabling video-based applications. This approach allows us to work alongside our community to identify and address potential issues.

The Trust & Safety Center reflects our focus on transparency, user protection, and platform integrity. Application data may be removed from employer view after periods of inactivity, and user data may be deleted after prolonged inactivity, in accordance with our data retention practices. We use security measures and internal processes to support a safer digital employment experience, while including third-party content where users can report concerns.

Transactions served each year
50 million
Businesses on JobzMall's employer network
10,000 +
Countries actively served
140+

Certified & Compliant

JobzMall meets the highest industry standards for security and data protection.

Certified

ISO 27001

Information Security Management

Compliant

SOC 2 Type II

Service Organization Controls

Aligned

GDPR

EU Data Protection

Aligned

CCPA

California Consumer Privacy

Transparency Reports

JobzMall may publish periodic summaries to support transparency around platform operations and disclosures. Detailed reports are available to eligible partners upon request.

Security Summary

Q1 2026

No security incidents requiring customer notification during this reporting period. Platform uptime remained within published service targets.

Full report available to enterprise partners

Data Request Summary

Q1 2026

Lawful data requests were reviewed and processed in accordance with applicable legal standards.

Full report available to enterprise partners

Platform Integrity

Q1 2026

Ongoing enforcement of platform policies. Listings found to violate our Terms of Service were removed.

Full report available to enterprise partners

Detailed transparency documentation is available under NDA to enterprise partners and regulatory bodies.

Become an enterprise partner

Trust Framework

The core principles behind our actions, guiding how we support trust and safety across the JobzMall platform.

Verification
We apply verification checks to new job posters and users to support account integrity, including mobile and email verification before users can message one another. We also rely on user reports to identify and address potential issues.
Encryption
Encryption is central to our approach. We use security technologies designed to help protect personal information and user videos from unauthorized access.
Moderation
Moderation supports platform interactions and helps maintain a respectful environment. We review community reports and may take action where appropriate to address potential issues.
Data Management
We manage data to support user protection. Application data may be removed from employer view after periods of inactivity, and user data may be deleted after prolonged inactivity in accordance with our data retention practices.
Authenticity
We take a proactive approach to reducing misleading or fraudulent listings. Verification checks and user reports help us surface and review potential issues, supporting a more reliable set of opportunities.
Community Feedback
We believe in the power of collective vigilance. Our platform encourages users to provide feedback and use reporting tools, helping us continuously refine and improve the platform experience.

Enhancing Trust Through Verification

Dive deeper into how we support authenticity through verification checks and source signals. Visit the Verification Center to learn how we review job posters and respond to user reports to support a safer hiring experience.