Welcome to JobzMall’s Verification Center
Upholding Trust
and Authenticity
We are committed to enhancing the safety of our platform by verifying new job posters, supporting a more secure experience for users.
Committed to Upholding Authenticity Through Action
Our Approach: Prioritizing Authenticity
We prioritize verified job posters to maintain a trustworthy platform.
- Organization Verification
- New job posters on our platform go through a manual review process to support legitimacy.
- Job Authenticity
- Our team applies verification checks and source signals to support listing authenticity, and we encourage organizations to claim their profiles for added transparency.
- User Data Safety
- We use advanced security measures to protect personal and professional information entrusted to us. Inactive or outdated data is routinely deleted to maintain strong privacy and security standards.
- Continuous Monitoring
- We use automated tools and internal review processes to detect and address anomalies or suspicious behaviors, supporting a safer platform.
- Claiming Your Organization
- We offer a simple process for organizations to claim their profiles, enabling them to manage and update their information to enhance their presence on our platform.
- Community Moderation and Reporting
- We empower our community with easy tools to report suspicious listings or behaviors, while our team reviews these reports and may take action where appropriate to support platform safety and trust.
See something? Say something.
Help JobzMall keep the platform safe for everyone.
Report a Job
Fake listings, scams, ghost jobs, or misleading descriptions
Report a Company
Fraudulent employers, impersonation, or inaccurate information
Security & Privacy
Suspicious activity, phishing attempts, or data concerns
Something Else
Harassment, bugs, or anything that doesn't feel right
For general trust and safety inquiries, or concerns not covered above, reach us directly at [email protected]. Our team reviews every message and typically responds within 24 hours.
Our mission
As the world’s largest video talent marketplace, we take our role seriously in supporting a reliable platform. At JobzMall Verification Center, our mission is to reduce fraudulent job listings and help users find relevant opportunities through job poster review, source signals, and community reports.
Our team reviews new organizations posting jobs on JobzMall to support initial legitimacy, using company-provided information, official career sites, and other source signals where available. We encourage users to report suspicious listings, and we review reports to help reduce misleading content and protect job seekers from potential scams.
In addition, we apply account checks to new candidates to reduce misuse of our platform, while relying on user feedback to flag potential issues. This helps maintain a safer hiring environment and supports employers in making informed decisions based on available information.
At the heart of our efforts is a commitment to providing JobzMall users with transparent information, supported by job poster review and community reporting. We continuously improve our processes, working with our community to maintain a trustworthy hiring environment and reduce misleading or fraudulent content.
- 50 million
- Transactions served each year
- 10,000 +
- Businesses on JobzMall's employer network
- 140+
- Countries actively served
Trust Framework
The core principles behind our actions, guiding how we support trust and transparency across the JobzMall platform.
- Organization Vetting
- New organizations undergo an initial review, where we cross-reference available company information with business registries and industry sources to support legitimacy. Users can report concerns, and we review and address potential issues where appropriate.
- Document Review
- Entities may upload relevant official documents, which we review alongside provided information during registration. This process supports authenticity, with user reports informing further review where needed.
- MFA Implementation
- Multi-factor Authentication (MFA) is required for certain user levels, adding an additional layer of account security. We apply verification checks and access controls to help limit unauthorized posting or modification of listings, supported by user reporting.
- Listing Review
- We use automated systems and internal review processes to assess reported job listings. User feedback helps us identify potential inaccuracies and maintain a more reliable platform experience.
- Feedback Integration
- Users can report suspicious activity or inconsistencies through streamlined reporting tools. We review submissions and may take action where appropriate, helping refine platform quality over time.
- Compliance Checks
- We stay informed of global HR standards and best practices, aligning our processes accordingly and aiming to support responsible data handling. User reports contribute to ongoing review and improvements.
- User Verification
- We apply verification checks to user accounts using available data signals to support account integrity.
- Feedback Portal
- Users can report anomalies or concerns, which are reviewed and prioritized based on available information.
- Community Moderation
- We empower users to report and flag potentially misleading listings, supporting a shared approach to platform quality.
- Feature Upgrades
- We continuously enhance our tools and processes to improve detection, usability, and overall platform experience.
- Job Listing Checks
- We use automated systems and internal review processes to assess reported listings and surface potential issues.
- Profile Safeguard
- We implement encryption and security controls designed to help protect user data and support platform integrity.
Frequently asked questions
What is the Verification Center?
The Verification Center is a dedicated platform feature designed to support a more trustworthy environment. We apply verification checks to new organizations and users, while relying on community reports to identify and address potential issues, helping to support a safer experience for all users.
How does organization verification work?
New organizations may provide official documents and business details, which we review alongside available data sources to support legitimacy. We also rely on user reports to surface potential issues and may take action where appropriate.
Why might a job listing appear on JobzMall but not on the company’s career page?
Some listings may come from third-party sources or reflect roles used for talent pipeline building, even if they are not actively listed on the employer’s career page (sometimes referred to as evergreen or ghost jobs). If you notice discrepancies or suspect a listing is misleading, please report it and we will review it.
What should I do if a job listing seems outdated or incorrect?
If a listing appears outdated or incorrect, please report it through our Feedback Portal. We review reported listings and may take action where appropriate, as discrepancies can occur with third-party or externally sourced data.
How can I verify if a job listing is legitimate?
We apply verification checks and source signals to support listing authenticity, but not all listings are directly reviewed. If you have concerns, please report the listing and our team will review it.
How do you handle reported job listings?
When users report a listing, we review the concern and assess it based on available information. We may take steps such as updating, limiting visibility, or removing listings where appropriate.
What measures are in place for user verification?
New users may undergo initial data checks, and we apply account-level safeguards to support platform integrity. User reports also help us identify and address potential issues.
How does the Feedback Portal work?
Users can report suspicious activity or inconsistencies through the Feedback Portal. Reports are reviewed and may inform further investigation or action where appropriate.
What is community moderation?
Community moderation allows users to report listings or profiles that appear suspicious. Our team reviews these reports and may take action where appropriate, supporting a collaborative approach to platform quality.
How do you ensure the security of personal data?
We use encryption and security controls designed to help protect user data and align with applicable privacy regulations. We continuously review our systems to support data protection.
What do you mean by feature upgrades in verification?
We regularly enhance our tools and processes to improve how we assess listings and respond to user reports, based on evolving technology and platform feedback.
Can organizations or users appeal a verification decision?
Yes. If an organization or user believes a verification-related outcome was incorrect, they can submit additional information for review through our designated channel.
I’ve reported a suspicious listing. How long will it take for action?
We review reported listings and prioritize them based on available information. Where appropriate, we may take steps to address potential issues.
What should I do if my organization is falsely represented on JobzMall?
If you believe your organization is being misrepresented, please report it. We will review the report and may take steps such as updating or removing content, and assist with claiming your organization profile.
Why might my user verification be pending for a while?
Verification timelines can vary depending on the information available and the need for additional review. If your verification is pending for an extended period, you may contact us for an update.
Can I provide feedback on the verification process?
Yes, we welcome feedback. You can share suggestions or concerns through our Feedback Portal or contact us directly at [email protected].
Why does JobzMall include third-party job listings?
To provide a broader range of opportunities, JobzMall may include listings from third-party sources alongside employer-posted jobs. These listings are surfaced based on available data and signals. If you identify any concerns, please report them for review.
Here to Help, Ready to Listen.
Your trust is our priority, and your feedback is invaluable. We’re here to guide, assist, and support a safer experience by reviewing your reports and concerns.