Caribou Coffee

What are the expectations for customer service at Caribou Coffee?

Caribou Coffee expects its customers to receive friendly, courteous, and efficient customer service. Team members should strive to create a pleasant and inviting atmosphere for customers, and should take the time to understand customer needs. Team members should be knowledgeable about the company’s products, services, and policies, and should be prepared to respond to customer inquiries and complaints in a timely and professional manner.