Frequently Asked Questions about Extra Space Storage Careers

Extra Space Storage offers a variety of additional benefits, including online bill pay, automatic payment options, month-to-month rentals, no long-term commitments, military discounts, and discounts for students, seniors, and AAA members. Additionally, the company offers a variety of free moving services like use of a free move-in truck, discounted boxes and packing supplies, and access to a free MoveCube on-site storage unit.

The dress code for working at Extra Space Storage is business casual. This means that employees should dress in a neat and professional manner. Examples of appropriate attire may include collared shirts, slacks, khakis, sweaters, and skirts. Employees should avoid wearing jeans, shorts, t-shirts, sandals, and flip-flops.

No, Extra Space Storage does not provide health insurance.

Extra Space Storage does not offer vacation or paid time off for its employees. However, they do have a flexible work schedule policy that allows employees to arrange their work schedule around their personal needs.

Extra Space Storage does not currently offer any professional development programs. However, they do offer a variety of educational resources and free webinars to help their customers learn more about self storage and the industry.

The average length of employment at Extra Space Storage is approximately five years.

Yes, Extra Space Storage has several employee recognition programs. These include an employee referral program, a spot bonus program, and a recognition program which rewards employees for outstanding performance.

Extra Space Storage seeks customer service-oriented professionals with excellent communication and problem-solving skills. Applicants should also have a working knowledge of computer systems, be organized, and have the ability to multi-task. Other desirable skills include basic math, sales, and cash handling.

Yes. Extra Space Storage provides comprehensive on-the-job training for all new employees. This includes both classroom-style instruction and hands-on learning in order to ensure employees have the skills needed to succeed in their roles.

Extra Space Storage employees receive comprehensive support from the company in many different ways. This includes training and development opportunities, competitive salaries and benefits, flexible scheduling, a strong safety culture, and access to a variety of resources and tools to help them succeed. Employees also benefit from a positive and supportive work environment, with a focus on collaboration and teamwork.

No, Extra Space Storage does not have any international opportunities at this time.

Yes, Extra Space Storage offers a 401(k) retirement savings plan to eligible employees.

Extra Space Storage is a self-storage company that offers storage units for customers to rent. It has more than 1,700 locations across the United States, offering a variety of storage solutions including climate-controlled storage units, drive-up units, and vehicle storage.

The hiring process at Extra Space Storage typically includes completing an online application, a phone or video interview, in-person interviews, background checks, and drug screenings. Depending on the position, you may also be asked to take an assessment test or complete additional steps.

Extra Space Storage is committed to creating an inclusive and diverse workplace. The company works to create an environment where all employees feel respected, appreciated, and valued and celebrated for their unique contributions to the company. Extra Space Storage strives to make sure all employees are treated fairly and with respect regardless of their race, gender identity, sexual orientation, age, physical or mental ability, religion, national origin, or any other characteristic.

Extra Space Storage has locations in over 2,500 cities across the United States, including major cities such as New York, Los Angeles, San Francisco, Chicago, Miami, Houston, Dallas, Washington D.C., Philadelphia, Boston, Phoenix, San Diego, Atlanta, Seattle, and more.

The onboarding process at Extra Space Storage typically starts with a phone screening. After passing the phone screening, the applicant is invited to a face-to-face interview. If the applicant passes the interview, they will be asked to submit paperwork such as a background check, drug screening, and I-9 form. The applicant must pass all of these screenings before they are officially hired and onboarded. Once the paperwork is complete, the applicant is given a tour of the facility, an introduction to the team, and an overview of the job duties. They are also given an employee handbook that outlines company policies and procedures.

The salary for positions at Extra Space Storage depends on the specific job and level of experience. Typical salaries range from $10 to $20 per hour. Some positions may also offer bonuses and other benefits.

1. Provide exceptional customer service to all customers, both in-person and over the phone. 2. Ensure a positive atmosphere for customers and colleagues. 3. Maintain the safety and security of the facility, including monitoring video surveillance. 4. Assist customers with their storage needs, including renting storage units, accepting payments, and providing helpful advice. 5. Prepare and maintain records and reports related to facility operations. 6. Keep the facility and storage units clean and organized. 7. Perform other duties as assigned by management.

The minimum age to work at Extra Space Storage is 18 years old.