What is the onboarding process like at Extra Space Storage?
The onboarding process at Extra Space Storage typically starts with a phone screening. After passing the phone screening, the applicant is invited to a face-to-face interview. If the applicant passes the interview, they will be asked to submit paperwork such as a background check, drug screening, and I-9 form. The applicant must pass all of these screenings before they are officially hired and onboarded. Once the paperwork is complete, the applicant is given a tour of the facility, an introduction to the team, and an overview of the job duties. They are also given an employee handbook that outlines company policies and procedures.
Other Questions about Extra Space Storage
- What positions are available at Extra Space Storage?
Positions available at Extra Space Storage may include: Area Manager, District Manager, Facility Manager, Assistant Manager, Customer Service Representative, Sales Representative, Lead Associate, and Maintenance Technician.
- What are the key responsibilities of an Extra Space Storage team member?
1. Provide exceptional customer service to all customers, both in-person and over the phone. 2. Ensure a positive atmosphere for customers and colleagues. 3. Maintain the safety and security of the facility, including monitoring video surveillance. 4. Assist customers with their storage needs, including renting storage units, accepting payments, and providing helpful advice. 5. Prepare and maintain records and reports related to facility operations. 6. Keep the facility and storage units clean and organized. 7. Perform other duties as assigned by management.
- How old do you have to be to work at Extra Space Storage?
The minimum age to work at Extra Space Storage is 18 years old.
- Are there any benefits or perks for working at Extra Space Storage?
Yes, Extra Space Storage offers a variety of benefits and perks to its employees. These include medical, dental, and vision insurance; 401(k) retirement plans; paid holidays and vacation; employee discounts; and more.
- Do I need any special qualifications to work at Extra Space Storage?
No, you do not need any special qualifications to work at Extra Space Storage. However, past experience in customer service or sales can be beneficial.
- What kind of training do Extra Space Storage employees receive?
Extra Space Storage employees receive comprehensive training in customer service, sales, and operations. This training includes topics such as facility operations, rental and sales policies, and customer service techniques. Additionally, the company provides online training and development courses for employees.