What kind of technology do you use at TTEC?
TTEC uses a variety of technologies to support our clients, including cloud-based customer experience solutions, artificial intelligence, analytics, and automation tools. We also use a range of industry-leading third-party applications, such as Salesforce, Oracle, SAP, and Microsoft Dynamics. Additionally, we utilize a variety of digital channels, including chat, voice, email, SMS, social media, and web.
Other Questions about TTEC
- Are there any educational or professional development programs at TTEC?
Yes, TTEC offers a range of educational and professional development programs to help employees further their skills and knowledge. These programs are available to all TTEC employees and are designed to help them reach their career goals. Some of the programs offered include technical training, leadership development, and customer service certification.
- What kind of health and retirement benefits are offered at TTEC?
TTEC offers a comprehensive benefits package that includes medical, dental, vision, life and disability insurance, 401(k) and retirement plans, and vacation and leave policies. Additionally, the company offers a range of wellness and employee assistance programs, including access to an employee Assistance Program, discounts to health and fitness clubs, and a rewards and recognition program.
- What is the dress code at TTEC?
The dress code at TTEC is business casual. This includes items such as dress pants, skirts, khakis, collared shirts, and dress shoes. Jeans are not allowed.
- What is the vacation and leave policy at TTEC?
Vacation and leave policies at TTEC vary based on employee's role, location, and country of hire. Employees should refer to their Employee Handbook or contact their Human Resources representative for more information.
- What kind of career advancement opportunities are available at TTEC?
TTEC offers a variety of career advancement opportunities, including leadership and management development opportunities, internal job postings, and access to mentors and industry experts. Additionally, through the TTEC University, associates can learn new skills and gain certifications, as well as participate in virtual and in-person development programs.
- What is the application process for international applicants at TTEC?
The application process for international applicants at TTEC varies depending on the position and country. Generally, applicants should submit their CV and cover letter through the TTEC website or job board. Once the application is received, it is reviewed and the applicant is contacted for a potential interview. The interview process will vary depending on the job requirements and may consist of face-to-face, phone, or video interviews. If the applicant is a successful candidate, they will be provided with an offer letter, and the necessary paperwork for the hiring process will follow. After the paperwork is completed, the international applicant will be provided with the necessary visa documents to apply for the necessary immigration status.