In-Store Shopper

Safeway in Phoenix seeks a friendly In-Store Shopper to expertly compile customer orders, stock shelves, and maintain a clean, welcoming store environment. This role champions accuracy, speed, and exceptional service, helping guests save time and enjoy a delightful shopping experience in our community. You will collaborate with teammates to ensure orders are accurate, products are fresh, and customers leave with a smile. If you bring reliability, energy, and a can-do attitude, you’ll thrive in our fast-paced, service-driven culture.

Responsibilities

• Prepare customer orders by carefully selecting items from shelves, confirming product availability, and verifying substitutions when necessary to ensure satisfaction.
• Coordinate order picking with teammates and store systems to minimize wait times and maximize order accuracy for each guest.
• Assist shoppers in locating items, answering product questions, and offering choices to meet preferences and budget.
• Maintain clean and organized picking areas, checkout lanes, and stockrooms to support efficient operations and safety.
• Monitor expiration dates, rotate stock, and report damaged items to maintain quality and compliance.
• Reload shelves with fresh products, adjust pricing displays, and ensure signage reflects current promotions.
• Communicate order status and any delays to customers with empathy and transparency to manage expectations.
• Operate scanning equipment and POS system to capture accurate order totals and ensure proper payment processing.
• Provide friendly, attentive service at the pick-up area and promote additional products through up-selling in a subtle manner.
• Collaborate with store leadership to implement promotional campaigns and ensure consistent customer experience across shifts.
• Follow safety policies to prevent hazards, report incidents, and keep work areas free from obstructions.
• Handle returns and exchanges with courtesy, processing refunds when required and documenting issues for follow-up.
• Support inventory counts and assist with backroom organization to ensure product availability and efficiency.
• Maintain adherence to company policies, food safety guidelines, and environmental standards during all tasks.

According to JobzMall, the average salary range for a In-Store Shopper in Phoenix, AZ is $12 to $20 per hour. This can vary depending on experience, scheduling flexibility, and whether tips or bonuses are offered.

Safeway is an American supermarket chain founded by Marion Barton Skaggs in April 1915 in American Falls, Idaho. The chain provides grocery items, food and general merchandise and feature a variety of specialty departments, such as bakery, delicatessen, floral and pharmacy, as well as Starbucks coffee shops and fuel centers. It is a subsidiary of Albertsons after being acquired by private equity investors led by Cerberus Capital Management in January 2015. Safeway's primary base of operations is in the west with some stores located in the Mid-Atlantic region of the Eastern Seaboard. The subsidiary is headquartered in Pleasanton, California, with its parent company headquartered in Boise, Idaho.