In-Store Shopper

Safeway is seeking an energetic In-Store Shopper to deliver fast, friendly service in Covington, Washington. In this role, you will select high quality groceries to satisfy customer orders with accuracy and care, contributing to a seamless and positive shopping experience. You will follow Safeway standards to ensure product freshness, correct labeling, and timely fulfillment for online or in-store orders. You will coordinate with store teammates to optimize picking routes and maintain efficient order turnaround times. You will communicate clearly with customers to confirm item substitutions and answer product-specific questions. You will uphold safety and sanitation guidelines while handling goods and operating in-store systems. You will maintain clean, organized picking areas and packaging stations to support efficient operations. You will monitor inventory levels to anticipate stock needs and maximize availability for customers. You will use store technology to scan, confirm, and complete orders with precision. You will adapt to changing priorities during peak hours to sustain high service levels. You will contribute to a culture of accuracy, reliability, and customer delight. You will document issues or shortages promptly to enable proactive problem resolution. You will participate in ongoing training to improve product knowledge and service delivery. You will embody Safeway values in every customer interaction and teamwork scenario.

Responsibilities

• Prepare and assemble customer orders from shelves, ensuring item accuracy and appropriate substitutions when needed.
• Coordinate with teammates to optimize order picking routes and minimize travel time across aisles.
• Verify item availability and freshness, removing damaged products and documenting issues for replacement.
• Inspect packaging materials and securely bag items to protect perishables and fragile goods during transport.
• Communicate order updates and estimated pickup times to customers with clear, polite messaging.
• Operate point-of-sale and handheld devices to scan items and confirm order details.
• Maintain a clean and organized picking area, restocking supplies as needed to sustain workflow.
• Monitor inventory levels and report discrepancies to the lead shopper for restocking decisions.
• Assist with loading customer orders into carts or vehicles at pickup, ensuring safe handling.
• Adhere to store policies for cash handling, refunds, and customer privacy during transactions.
• Record substitutions or unavailable items and offer suitable alternatives based on customer preferences.
• Support online order fulfillment by prioritizing high-demand items and accurate weight or size specifications.
• Collaborate with store associates to resolve customer concerns promptly and professionally.
• Participate in training sessions to improve product knowledge, safety procedures, and customer service skills.

According to JobzMall, the average salary range for a In-Store Shopper in Covington, WA is $15 to $24 per hour. This can vary depending on experience, local demand, and whether tips or bonuses are included.

Safeway is an American supermarket chain founded by Marion Barton Skaggs in April 1915 in American Falls, Idaho. The chain provides grocery items, food and general merchandise and feature a variety of specialty departments, such as bakery, delicatessen, floral and pharmacy, as well as Starbucks coffee shops and fuel centers. It is a subsidiary of Albertsons after being acquired by private equity investors led by Cerberus Capital Management in January 2015. Safeway's primary base of operations is in the west with some stores located in the Mid-Atlantic region of the Eastern Seaboard. The subsidiary is headquartered in Pleasanton, California, with its parent company headquartered in Boise, Idaho.