Customer Logistics Manager - Dedicated Transportation

Are you a natural leader with a passion for logistics and customer service? Do you thrive in a fast-paced environment and enjoy building strong relationships with clients? If so, we have an exciting opportunity for you to join our team as a Customer Logistics Manager for our Dedicated Transportation division at Ryder System. As a Customer Logistics Manager, you will be responsible for overseeing the daily operations and ensuring the highest level of customer satisfaction. We are looking for a highly motivated and organized individual with strong communication skills and a proven track record in transportation management. Join us and be a part of a dynamic team that is dedicated to delivering exceptional service to our clients.

1. Oversee and manage the daily operations of the Dedicated Transportation division to ensure efficient and timely delivery of services to clients.
2. Build and maintain strong relationships with clients, serving as the primary point of contact for all logistics and transportation-related matters.
3. Develop and implement strategies to improve customer satisfaction and retention.
4. Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.
5. Lead and mentor a team of logistics coordinators and other staff to ensure a high level of productivity and efficiency.
6. Collaborate with internal teams such as sales, operations, and finance to ensure seamless coordination and delivery of services to clients.
7. Stay updated on industry trends and regulations to ensure compliance and make necessary adjustments to operations.
8. Manage and negotiate contracts with carriers, suppliers, and other vendors to ensure cost-effective and reliable services.
9. Resolve any customer complaints or issues in a timely and satisfactory manner.
10. Continuously assess and improve processes and procedures to increase efficiency and reduce costs.
11. Prepare and present regular reports on department performance to senior management.
12. Develop and maintain a thorough understanding of the company's products, services, and capabilities to effectively communicate with clients.
13. Keep up-to-date with advancements in logistics technology and implement them where applicable to improve operations.
14. Collaborate with the sales team to identify and pursue new business opportunities.
15. Adhere to all company policies and procedures and ensure compliance with safety and legal regulations.

According to JobzMall, the average salary range for a Customer Logistics Manager - Dedicated Transportation in Dallas, TX, USA is between $60,000 and $85,000 per year. This can vary depending on the specific company, years of experience, and other factors such as bonuses and benefits.

Ryder System, Inc., commonly known as Ryder, is an American provider of transportation and supply chain management products, and is especially known for its fleet of rental trucks. Ryder specializes in fleet management, supply chain management, and dedicated contracted carriage.