Customer Relations Social Media Coordinator
Regal CinemasJob Description
The Customer Relations Social Media Coordinator is responsible for responding to customer comments received via social media platforms. Regular, dependable attendance and punctuality. Determine and alert appropriate team to any legal and PR concerns. Investigate with General Managers the circumstances involved with a serious issue raised by a customer. Recognize potential problems and report them accurately to the appropriate management personnel. Maintains database used to automatically distribute weekly reports to VP’s, District Managers, Theatre Managers and various other department heads, regarding customer comments received for the week.
Where is this job?
This job is located at 101 E Blount Ave, Knoxville, TN 37920, USA
Job Qualifications
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One to three months of related experience and/or training preferred.
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Must be able to negotiate when necessary and take initiative when necessary
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Enthusiasm to continuously learn about customer service on emerging social media channels
Required Skills
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Time Management
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Customer Service skills
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social media engagement
Soft Skills
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Adaptable
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Communication
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Problem Solving
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Detail Oriented
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Organizational skills
Compensation
According to JobzMall, the average salary range for a Customer Relations Social Media Coordinator in 101 E Blount Ave, Knoxville, TN 37920, USA is between $31,000 and $55,000 per year. The salary range can vary depending on the experience of the individual, the company, and the location.
Additional Information
Regal Cinemas is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About Regal Cinemas
Regal Cinemas, formerly known as Regal Entertainment Group, is an American movie theater chain headquartered in Knoxville, Tennessee. Regal operates the second-largest theater circuit in the United States, with over 7,307 screens in 564 theaters as of June 2016. The three main theatre brands operated by Regal Entertainment Group are Regal Cinemas, Edwards Theatres, and United Artists Theatres. The company became a subsidiary of Cineworld Group in 2018.
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