Custom Compliance Analyst

Pottery Barn is seeking a Custom Compliance Analyst to uphold our standards for product integrity and consumer safety across bespoke and standard offerings in the Memphis market. You will partner with product teams, supply chain, and store operations to ensure regulatory adherence, risk controls, and ethical practices that reinforce customer trust and brand value. This role embodies disciplined problem solving, proactive communication, and a service orientation toward both our customers and internal partners. You will contribute to scalable compliance programs that support innovative product customization while maintaining rigorous governance and audit readiness across the organization.

Responsibilities

• Prepare compliance assessments for custom product configurations to ensure adherence to applicable laws and brand policies, and communicate findings to cross-functional teams for timely remediation.
• Coordinate regulatory research, documentation, and approval workflows to avoid delays and protect customer safety throughout the product lifecycle.
• Advise product development teams on compliant design changes that balance customer customization with risk mitigation and policy alignment.
• Monitor supplier and manufacturing partners for adherence to social responsibility, quality, and safety standards across all customization processes.
• Lead internal audits of custom orders, track remediation actions, and report progress to governance committees.
• Develop and maintain control processes for data quality, traceability, and record-keeping in customization workflows.
• Educate teams on industry standards and evolving regulations through targeted training sessions and practical guidance.
• Collaborate with legal and risk management to interpret regulatory updates and translate them into actionable processes.
• Analyze incident data, root causes, and corrective actions to reduce recurrence in customization programs.
• Support privacy and security requirements in handling customer and vendor information during customization initiatives.
• Review third-party supplier certifications and performance metrics to ensure continued compliance of raw materials used in bespoke products.
• Document and track policy exceptions, ensuring they are properly approved and aligned with enterprise risk appetite.
• Foster a culture of continuous improvement by sharing insights, benchmarking against best practices, and driving efficiency in compliance operations

According to JobzMall, the average salary range for a Custom Compliance Analyst in Memphis, TN is $50,000 to $80,000 per year. This can vary depending on experience, certifications, industry sector, and scope of responsibilities.

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.