SSA Expands Digital Ops with New Woodlawn Role
The SSA added one AIOps/Observability position in Woodlawn, Maryland, as part of ongoing digital modernization.
On September 17, 2026, the Social Security Administration announced a new AIOps/Observability role based in Woodlawn, Maryland, to bolster IT operations and system observability.
The position is designed to apply AI-driven operations and advanced monitoring to improve reliability, incident response, and overall digital services as the agency continues its modernization effort.

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