Inside Sales Account Manager, SMB - Aruba

Juniper Networks is seeking an Inside Sales Account Manager, SMB in Durham, NC to accelerate revenue growth by building trusted relationships with small and mid-market customers, understand their networking needs, and translate those needs into practical Juniper solutions. This role combines strategic account management with hands-on deal execution, collaboration with channel partners, and a strong customer-first mindset to deliver measurable outcomes for both clients and the organization.

Responsibilities

• Develop and qualify new SMB opportunities by researching markets, identifying pain points, and engaging decision makers to drive pipeline velocity.
• Manage a portfolio of SMB accounts, orchestrating multi-solution engagements that align Juniper products with customer priorities and timelines.
• Define and execute targeted outreach strategies across multiple channels to generate interest, set meetings, and advance opportunities in the sales funnel.
• Collaborate with Solutions Engineers to design tailored networking solutions that address customer requirements while maximizing total contract value.
• Navigate procurement processes by coordinating with customers and internal teams to accelerate quote responses and closing timelines.
• Maintain accurate forecast and opportunity data in the CRM, generating weekly reps and managers with actionable insights for decision making.
• Coordinate with channel partners and distributors to extend reach, enable co-selling, and optimize territory coverage for SMB segments.
• Deliver compelling product demonstrations and business value proofs that illustrate cost savings, performance gains, and strategic advantages for customers.
• Align pricing and discounting with policy while negotiating terms to achieve win-win outcomes and sustainable margins.
• Provide timely post-sale handoffs to implementation teams, ensuring smooth onboarding and high customer satisfaction.
• Monitor competitive activity and market feedback to inform product messaging, pricing strategies, and sales enablement content.

According to JobzMall, the average salary range for a Inside Sales Account Manager, SMB - Aruba in Durham, NC is $55,000 to $80,000 per year. This can vary depending on experience, quota responsibility, and commission plan structure.

Juniper Networks, Inc. is an American multinational corporation headquartered in Sunnyvale, California. The company develops and markets networking products, including routers, switches, network management software, network security products, and software-defined networking technology.