Frequently Asked Questions about Ibex Global Careers

Ibex Global is committed to providing a safe and supportive workplace for all employees, including those with disabilities. The company provides reasonable accommodations to employees with disabilities, including modifying job duties and providing auxiliary aids and services. Additionally, Ibex Global offers access to resources and support services such as vocational rehabilitation and job coaching.

Ibex Global is a well-established and successful company that offers good job security. The company provides competitive salaries and benefits and encourages career development and training. Additionally, the company has a strong commitment to maintaining a safe and secure workplace, which helps to ensure job security for its employees.

The average length of employment for Ibex Global employees is two years.

Yes, Ibex Global offers paid time off. Eligible employees are provided with a generous amount of both vacation and sick days.

Ibex Global does not disclose specific information regarding employee raises. However, the company strives to provide competitive wages and benefits and recognizes and rewards strong performance.

Ibex Global has a comprehensive process for handling employee grievances. The company adheres to a three-step process which includes: 1) informal resolution, 2) formal resolution, and 3) appeal process. For the informal resolution process, the company encourages employees to discuss their issues with their supervisors and managers in order to try to resolve the issue. If the issue is not resolved at this stage, the employee can then proceed to the formal resolution process, which involves filing a formal grievance with the Human Resources department. The HR department will investigate the complaint and provide a response to the employee. If the employee is not satisfied with the response, they can then proceed to the appeal process, which involves filing an appeal with the Ibex Global Employee Relations Committee. The Committee will review the case and provide a final response to the employee.

No, Ibex Global does not provide health insurance to its employees.

No, Ibex Global does not provide transportation assistance.

No, Ibex Global does not offer any childcare assistance.

Yes, Ibex Global offers competitive salaries to its employees, depending on the position and experience.

Unfortunately, Ibex Global does not currently offer any tuition reimbursement.

Ibex Global offers a wide range of professional development programs, including workshops, seminars, e-learning, and online courses. These programs cover topics such as customer service best practices, leadership, communication skills, and team building. Additionally, the company offers specialized training in areas such as sales, call center operations, and quality assurance.

Ibex Global is committed to creating and fostering a diverse and inclusive workforce. The company has several initiatives to ensure that all employees are respected, included, and empowered, regardless of their race, gender, age, religion, sexual orientation, or other personal characteristics. Ibex Global provides a variety of training and development opportunities to its employees, including diversity and inclusion seminars and workshops. The company also encourages its employees to participate in various activities and initiatives that promote diversity and inclusion, such as celebrating different holidays and engaging in cross-cultural activities. Finally, Ibex Global offers a variety of employee resource groups (ERGs) that provide leadership development and networking opportunities for employees from all backgrounds.

Ibex Global does not offer any employee discounts at this time.

Ibex Global is a business process outsourcing (BPO) and customer experience management (CXM) company that helps businesses in the U.S. and Europe to optimize their operations. Ibex provides services such as customer service outsourcing, customer experience management, IT services, and business process optimization. The company also provides solutions to help businesses with customer experience, analytics, and digital transformation.

Ibex Global has offices in the following cities in the United States: Atlanta, GA; Chicago, IL; Dallas, TX; Houston, TX; Los Angeles, CA; Miami, FL; Nashville, TN; New York, NY; Philadelphia, PA; San Francisco, CA; Seattle, WA; and Washington, DC.

Ibex Global has offices in the United States, India, the Philippines, Jamaica, El Salvador, and Costa Rica.

The qualifications required to work at Ibex Global vary depending on the role. Generally, you will need a high school diploma or equivalent and relevant experience in the industry. For some positions, additional qualifications such as a college degree or certification may also be required.

At Ibex Global, employees receive both formal and informal performance evaluations. Formal performance evaluations are typically conducted on an annual basis and focus on setting and measuring goals, as well as providing feedback and coaching. Informal performance evaluations are conducted more frequently, typically on a quarterly basis, and focus on providing feedback and recognition for individual and team accomplishments.

The dress code at Ibex Global is business casual. Employees should dress in neat, professional attire such as slacks, skirts, blouses, collared shirts, and dress shoes. Jeans, t-shirts, and shorts are not allowed.