How is performance evaluated at Hertz Car Rental?
Performance at Hertz Car Rental is evaluated based on a variety of criteria, such as customer service, safety, sales performance, and overall job knowledge. The evaluation also includes feedback from customers, coworkers, and supervisors, as well as the employee's own self-evaluation. The company also uses performance metrics, such as on-time rental returns, customer satisfaction ratings, and cost-saving initiatives.
Other Questions about Hertz Car Rental
- What type of feedback can I expect from Hertz Car Rental?
Hertz Car Rental strives to provide excellent customer service and feedback from customers. Customers can expect to receive feedback such as helpful advice, detailed explanations of policy, and quick responses from the customer service team. Hertz also offers a customer satisfaction survey to receive customer feedback on their experiences.
- What type of career paths can be pursued at Hertz Car Rental?
Career paths at Hertz Car Rental include customer service, sales, management, operations, finance, IT/technology, human resources, marketing, and product management.
- Are there any job shadowing or mentorship programs with Hertz Car Rental?
Yes, Hertz Car Rental offers several job shadowing and mentorship programs. These programs are designed to provide participants with an opportunity to gain valuable experience in the automotive rental industry. Examples of these programs include the Hertz Drive Experience, the Hertz Ride Program, and the Hertz Mentor Program.
- Are there any opportunities for remote work at Hertz Car Rental?
At this time, Hertz Car Rental does not offer any remote work opportunities.
- What is the average working hours for Hertz Car Rental positions?
The average working hours for Hertz Car Rental positions vary depending on the position and location. In general, most positions require 40 hours per week, with some positions offering flexible hours.