Client Advisor
GucciJob Description
Gucci Seoul is seeking a Client Advisor who brings warmth, luxury service expertise, and a passion for fashion to deliver exceptional, personalized experiences for every guest. In this role, you will embody Gucci’s brand story, cultivate lasting relationships, and help guests discover products that elevate their style with confidence and delight.
Responsibilities
- Provide personalized styling and product recommendations to clients, strengthening loyalty and increasing repeat visits.
- Ensure flawless store presentation and product storytelling, aligning with seasonal campaigns and brand standards to inspire guest engagement.
- Process transactions accurately, manage gift services, and uphold Gucci’s integrity in every exchange.
- Build a robust client book through proactive follow-up, event invitations, and timely correspondence to boost guest retention.
- Collaborate with team members to execute in-store events, trunk shows, and VIP experiences that showcase the brand value.
- Maintain pristine store conditions, including inventory accuracy, visual displays, and safety protocols for customers and colleagues.
- Guide clients through size, fit, and care advice to maximize satisfaction and product longevity.
- Anticipate client needs by reading cues, asking insightful questions, and offering tailored solutions.
- Coordinate with inventory and merchandising teams to secure access to exclusive items and ensure availability for clients in a timely manner.
- Resolve guest concerns with empathy, clear communication, and brand-aligned solutions to preserve trust and loyalty.
- Monitor and report market trends, competitor activity, and client feedback to inform sales strategies and product knowledge updatedness.
- Leverage digital tools to capture client preferences, track interactions, and follow up with post-visit communications.
- Assist in training new team members on customer service standards, product information, and luxury retail etiquette.
Where is this job?
This job is located at Seoul, South Korea
Job Qualifications
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Ability To Work A Flexible Schedule Including Weekends And Holidays
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Bachelor's Degree In Business, Marketing, Or Related Field
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Proven Track Record Meeting Or Exceeding Sales Targets
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Minimum 3 Years Of Luxury Retail Or Client-Facing Experience
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Fluent Korean; Professional Working Proficiency In English Preferred
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Strong Communication And Interpersonal Skills With A Customer-First Mindset
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Willingness To Participate In Ongoing Product Training And Brand Education
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Proven Capability To Work In A Fast-Paced Luxury Retail Environment
Required Skills
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Event Coordination
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Guest Experience
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Sales analytics
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Stock Management
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POS system operations
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Crm Software Proficiency
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Data Entry Accuracy
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Product Knowledge Depth
Soft Skills
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Problem Solving
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Interpersonal Skills
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Attention to detail
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Team Collaboration
Compensation
According to JobzMall, the average salary range for a Client Advisor in Seoul, South Korea is ₩28,000,000 to ₩55,000,000 per year. This can vary depending on experience, store tier, commission structure, and product category.
Additional Information
Gucci is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About Gucci
Gucci is an Italian luxury brand of fashion and leather goods. Gucci was founded by Guccio Gucci in Florence, Tuscany, in 1921.
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