Department Lead

Forman Mills is seeking an energetic Department Lead to inspire teams, optimize store operations, and drive top-line performance in Highland Park. You will champion a customer-obsessed culture, coach leaders across departments, and relentlessly pursue operational excellence that delivers value for our shoppers and our business.

Responsibilities

• Lead department strategy and execution to maximize sales, margin, and guest experience across the store.
• Oversee daily operations, including staffing, product availability, and floor execution to ensure consistent brand standards.
• Develop and execute merchandising plans that optimize inventory, pricing, and promotions for peak customer engagement.
• Align cross-functional partners to deliver cohesive departmental goals and timely initiatives.
• Manage financial performance through budgeting, forecasting, and variance analysis to achieve profitable results.
• Drive people development by coaching, performance management, and succession planning for front-line leaders.
• Build an engaging work environment by promoting safety, inclusion, and professional growth opportunities.
• Ensure regulatory compliance and store policies are followed to mitigate risk and protect customers and employees.
• Collaborate with regional leadership to implement strategic initiatives and share best practices.
• Implement process improvements that reduce waste, improve service speed, and elevate efficiency across shifts.
• Monitor KPI performance and take corrective actions to sustain momentum and results.
• Promote a customer-first mindset by modeling service excellence and recognizing high-impact behaviors.
• Mentor store leaders to develop robust succession pipelines and enduring leadership capacity.
• Lead problem-solving efforts to address operational challenges and capitalize on new opportunities.

According to JobzMall, the average salary range for a Department Lead in Highland Park, MI is $60,000 to $95,000 per year. This can vary depending on experience, scope of responsibilities, and industry.

Forman Mills, Inc. is a Pennsauken, New Jersey-based retail chain and department store with 44 stores. They also operate a store at the Iverson Mall in Hillcrest Heights, Maryland. The chain is known for their low-priced clothing such as shirts, pants, shorts, capri pants, and hats.