Retail Sales Lead

Eileen Fisher Inc is seeking a motivated Retail Sales Lead in Ardmore, PA who elevates everyday customer experiences with authentic service and thoughtful, stylish wardrobe solutions. This role champions brand standards, mentors teammates, and fosters an inclusive, collaborative store environment that reflects our values and design-forward mindset.

Responsibilities

• Provide exceptional in-store service by guiding customers through product selection and styling while driving sales to meet and exceed store goals.
• Lead by example during peak hours, delegating tasks, and ensuring smooth operations to deliver seamless customer journeys.
• Coach and motivate team members on product knowledge, clienteling techniques, and brand storytelling to enhance conversion rates.
• Coordinate daily floor sets, visual merchandising, and product placement to optimize aesthetic appeal and accessibility.
• Monitor inventory levels and perform regular stock replenishment to maintain product availability and accuracy.
• Resolve customer inquiries and escalations with empathy, turning challenges into lasting relationships.
• Partner with store leadership to implement promotions, events, and campaigns that drive traffic and sales impact.
• Analyze daily sales metrics, identify trends, and communicate actionable insights to improve store performance.
• Support recruitment and onboarding of new associates, ensuring a strong start and ongoing development.
• Uphold cash handling procedures and POS accuracy to safeguard assets and ensure customer trust.
• Ensure compliance with company policies, security protocols, and health and safety standards at all times.
• Foster a culture of teamwork, recognizing peers for collaboration and shared success.
• Create and maintain positive store ambiance through welcoming interactions and proactive problem solving.

According to JobzMall, the average salary range for a Retail Sales Lead in Ardmore, PA is $15 to $24 per hour. This can vary depending on experience, education level, and specific job duties.

EILEEN FISHER, Inc. designs fashion and clothing products for women. The Company offers scarves and wraps, gloves, jewelry, bags, belts, tanks, tops, tees, sweaters, cardigans, jackets, vests, pants, leggings, socks, skirts, denim wears, and shoes. EILEEN FISHER serves customers worldwide.