Enterprise Technical Support
Charter CommunicationsJob Description
Charter Communications is looking for a motivated, dependable, and tech-savvy individual to join our Enterprise Technical Support team. In this role, you will be interacting with customers and providing technical support for our enterprise products and services. The ideal candidate will have a positive attitude and excellent communication skills, as well as the ability to troubleshoot and identify solutions to technical issues. If you are passionate about technology and have a knack for problem-solving, this could be the perfect job for you!Qualifications:• Bachelor’s degree or equivalent experience in a technical field• At least 2 years of experience in customer service or technical support• Working knowledge of the Windows and/or Linux operating systems• Proficiency with MS Office Suite and other productivity software• Experience with networking, databases, and/or web services• Strong communication and interpersonal skills• Ability to work independently and multi-task effectively
Where is this job?
This job is located at Lincoln, NE, USA
Job Qualifications
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Ability To Read And Interpret Technical Documents
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Excellent Communication And Customer Service Skills
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Troubleshooting Skills
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In-Depth Knowledge Of Computer Systems And Software
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Ability To Work With Hardware And Peripherals
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Knowledge Of Network And Server Systems
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Attention To Detail And Problem-Solving Skills
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Understanding Of Customer Service Principles
Required Skills
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Documentation
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Networking
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Troubleshooting
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Data Analysis
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Network Security
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Communication
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customer service
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Problem resolution
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Software Installation
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System Administration
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hardware installation
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Diagnostics
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Remote Support
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Escalation
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Server Maintenance
Soft Skills
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Communication
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Leadership
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Problem Solving
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Time management
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Interpersonal Skills
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creativity
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Organization
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Critical thinking
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Teamwork
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Adaptability
Compensation
According to JobzMall, the average salary range for a Enterprise Technical Support in Lincoln, NE, USA is $42,929 - $59,100. The median salary is $50,515.
Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About Charter Communications
Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.
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