UPS

How is performance evaluated at UPS?

UPS evaluates performance based on individual goals and objectives, customer feedback, and how well employees work together as a team. Performance is measured against both qualitative and quantitative criteria, which can include customer service, product knowledge, and problem solving. UPS also uses a holistic approach to evaluating performance and takes into account the employee's overall contributions to the company, such as their willingness to help out colleagues and their commitment to professional development.