Medical Receptionist - CD Urology
Welcome to Presbyterian Healthcare Services, where we are committed to providing exceptional patient care in a compassionate and supportive environment. We are currently seeking a dedicated and personable Medical Receptionist to join our team at CD Urology. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming experience. This position requires strong communication skills, attention to detail, and the ability to handle a high volume of tasks with professionalism and efficiency. If you are a team player with a passion for healthcare, we encourage you to apply for this rewarding opportunity.
- Greet and welcome patients and visitors in a warm and friendly manner.
- Create a positive and welcoming experience for patients by providing excellent customer service.
- Answer phone calls and direct them to the appropriate department or individual.
- Schedule patient appointments and manage the appointment calendar.
- Verify patient insurance information and collect necessary copays or payments.
- Maintain patient records and ensure all information is accurate and up-to-date.
- Communicate with patients about any necessary paperwork or forms prior to their visit.
- Coordinate with other departments and healthcare providers to ensure a smooth patient experience.
- Handle patient inquiries and requests in a timely and professional manner.
- Maintain the cleanliness and organization of the front desk and waiting area.
- Handle any patient concerns or complaints with empathy and professionalism.
- Stay up-to-date on company policies and procedures, as well as industry regulations.
- Collaborate with team members to ensure efficient and effective operations.
- Attend trainings and meetings as required to continuously improve job knowledge and skills.
- Follow privacy and security protocols to protect patient confidentiality.
High School Diploma Or Equivalent: A Minimum Education Requirement For This Position Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Is Able To Understand And Follow Instructions, As Well As Communicate Effectively.
Previous Experience In A Medical Office Setting: Prior Experience In A Medical Office Or Healthcare Setting Is Preferred For This Role. This Includes Experience With Scheduling Appointments, Handling Patient Inquiries, And Maintaining Patient Records.
Strong Communication And Interpersonal Skills: As A Medical Receptionist, The Candidate Must Have Excellent Communication Skills To Interact With Patients, Medical Staff, And Other Healthcare Professionals. They Must Also Be Able To Handle Difficult Situations With Empathy And Professionalism.
Knowledge Of Medical Terminology And Procedures: Familiarity With Medical Terminology And Procedures Is Essential For A Medical Receptionist. This Includes Understanding Common Medical Procedures, Insurance Terminology, And Electronic Medical Records Systems.
Proficient Computer Skills: The Candidate Should Have Strong Computer Skills And Be Comfortable Using Various Software Programs, Such As Electronic Medical Records Systems, Scheduling Software, And Microsoft Office. This Will Ensure Efficient Management Of Patient Records And Scheduling.
Time Management
Multitasking
customer service
Medical Terminology
Phone Etiquette
Insurance Verification
Scheduling Appointments
Patient Check-In
Billing And Coding
Electronic Health Records (Ehr)
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Attention to detail
Teamwork
Communication Skills
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Receptionist - CD Urology in Albuquerque, NM, USA is $28,000 - $35,000 per year. This salary range can vary depending on factors such as experience, qualifications, and the specific employer.
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Presbyterian Healthcare Services is a private not-for-profit health care system and health care provider in the State of New Mexico. It owns and operates 8 hospitals in 7 New Mexico communities. It also operates Presbyterian Health Plan.
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