
IT Service Owner, Onsite Support
Job Description
As the IT Service Owner you are our expert for Onsite Support. You are responsible for designing and implementing the needed support processes tailored to the Digital Workplace in compliance with the IT security guidelines. Service Owner of Onsite Support Service - including the operational and financial responsibility for the global service delivery. Collaborate with key stakeholders to manage issues and demands. Translates detailed business requirements into implementable solutions while ensuring a consistent service architecture. Partners with business and IT on solution architecture design Ensures technical integrity, consistency and quality of the solution on every stage of its lifecycle. Anticipates internal and external business challenges based on working experience and / or regulatory issues and drives independently improvements that create competitive advantage
Job Qualifications
Minimum 5 years of experience in IT service management
Ability to communicate on different levels (End-User, Technical staff, Management)
Understand Industry, Market and Technology
Required Skills
Documentation
Customer Relationship Management
Time Management
Data analysis skills
Soft Skills
Process Improvement
Communication Skills
Adaptability
Detail Oriented and Organized
Result Driven
Compensation
According to JobzMall, the average salary range for a IT Service Owner, Onsite Support in 3100 Olympus Blvd, Coppell, TX 75019, USA is between $51,971 to $62,717. The salary range depends on factors such as experience, education, certification, and the specific duties and responsibilities of the job.
Additional Information
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Nokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics company, founded in 1865.
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