Nokia

IT Service Owner, Onsite Support

Nokia

3100 Olympus Blvd, Coppell, TX 75019, USA
Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

As the IT Service Owner you are our expert for Onsite Support. You are responsible for designing and implementing the needed support processes tailored to the Digital Workplace in compliance with the IT security guidelines. Service Owner of Onsite Support Service - including the operational and financial responsibility for the global service delivery. Collaborate with key stakeholders to manage issues and demands. Translates detailed business requirements into implementable solutions while ensuring a consistent service architecture. Partners with business and IT on solution architecture design Ensures technical integrity, consistency and quality of the solution on every stage of its lifecycle. Anticipates internal and external business challenges based on working experience and / or regulatory issues and drives independently improvements that create competitive advantage

Where is this job?

This job is located at 3100 Olympus Blvd, Coppell, TX 75019, USA

Job Qualifications

  • Minimum 5 years of experience in IT service management

  • Ability to communicate on different levels (End-User, Technical staff, Management)

  • Understand Industry, Market and Technology

Required Skills

  • Documentation

  • Customer Relationship Management

  • Time Management

  • Data analysis skills

Soft Skills

  • Process Improvement

  • Communication Skills

  • Adaptability

  • Detail Oriented and Organized

  • Result Driven

Compensation

According to JobzMall, the average salary range for a IT Service Owner, Onsite Support in 3100 Olympus Blvd, Coppell, TX 75019, USA is between $51,971 to $62,717. The salary range depends on factors such as experience, education, certification, and the specific duties and responsibilities of the job.

Additional Information

Nokia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 22nd, 2020
Apply BeforeDecember 3rd, 2026
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About Nokia

Nokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics company, founded in 1865.

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