What type of customer service training is required for employees at Einstein Bros. Bagels?
Einstein Bros. Bagels typically provides customer service training to its employees in the following areas: • Introductions and Welcoming Customers • Providing Excellent Service • Resolving Conflicts • Delivering Quality Food and Beverage Service • Cross-Selling Strategies • Maintaining a Positive Attitude • Utilizing Effective Communication • Understanding and Managing Difficult Situations • Adhering to Company Policies and Procedures
Other Questions about Einstein Bros. Bagels
- What types of roles are available at Einstein Bros. Bagels?
At Einstein Bros. Bagels, roles available typically include shift leader, assistant manager, store manager, catering coordinator, barista, baker, and sandwich artist.
- Does Einstein Bros. Bagels offer on-the-job training?
Yes, Einstein Bros. Bagels offers on-the-job training to new employees.
- Are there any special programs offered to employees at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels offers several special programs to their employees. These include career advancement opportunities, educational assistance, discounts on Einstein Bros. Bagels products, and access to an Employee Assistance Program offering free and confidential counseling.
- Does Einstein Bros. Bagels have an employee recognition program?
Yes, Einstein Bros. Bagels does have an employee recognition program. It is known as the "Thinny Awards" and it includes awards such as "Most Spirited," "Team Player," and "Best Trainer."
- Does Einstein Bros. Bagels offer tuition reimbursement?
No, Einstein Bros. Bagels does not offer tuition reimbursement.