Delta Air Lines

Sr. Product Manager, Value Servicing

Delta Air Lines
Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

At Delta Air Lines, our mission is to connect people and cultures through the power of travel. As a Senior Product Manager for Value Servicing, you will play a crucial role in our commitment to providing exceptional service and value to our customers. We are looking for a highly motivated individual with a strong background in product management and a passion for delivering innovative solutions. If you are a dynamic leader with a customer-centric mindset and a drive for continuous improvement, we invite you to join our team and help shape the future of travel.

  1. Develop and implement strategic plans for the Value Servicing product portfolio in alignment with the overall company goals and objectives.
  2. Conduct market research and analysis to identify customer needs and preferences, and use insights to drive product development and enhancements.
  3. Collaborate with cross-functional teams including Sales, Marketing, and Operations to ensure the successful launch and ongoing management of new products and features.
  4. Monitor and analyze product performance and customer feedback, making data-driven recommendations for improvements and optimizations.
  5. Lead and manage a team of product managers, providing guidance, support, and performance evaluations.
  6. Stay up-to-date on industry trends and competitor offerings, and use this knowledge to drive innovation and maintain a competitive edge.
  7. Develop and manage product budgets, including forecasting and tracking expenses.
  8. Work closely with customer service teams to ensure exceptional service and support for the Value Servicing product line.
  9. Communicate product updates and promotions to internal stakeholders and external partners.
  10. Continuously evaluate and improve processes and procedures for product management, identifying efficiencies and implementing best practices.
  11. Represent Delta Air Lines and the Value Servicing product portfolio at industry events and conferences.
  12. Foster a culture of collaboration, continuous learning, and innovation within the product management team and across the organization.

Where is this job?

This job is located at Atlanta, GA, USA

Job Qualifications

  • Extensive Experience In Product Management: A Sr. Product Manager At Delta Air Lines Should Have A Minimum Of 8 Years Of Experience In Product Management, With A Track Record Of Successfully Launching And Managing Products In The Service Industry.

  • Strong Understanding Of Delta's Value Servicing Strategy: The Ideal Candidate Should Possess A Deep Understanding Of Delta's Value Servicing Strategy, Including Its Target Market, Competitive Landscape, And Key Differentiators.

  • Excellent Project Management Skills: Managing Product Development And Launch Requires Strong Project Management Skills. The Sr. Product Manager Should Be Able To Effectively Plan And Execute Projects, While Keeping Stakeholders Informed And Delivering Results On Time And Within Budget.

  • Customer-Centric Mindset: Delta's Value Servicing Offerings Are Designed To Meet The Needs Of Its Customers. The Sr. Product Manager Should Have A Customer-Centric Mindset, With A Keen Understanding Of Customer Needs And Preferences.

  • Leadership And Communication Skills: As A Senior Role, The Sr. Product Manager Will Be Responsible For Leading A Team Of Product Managers And Collaborating With Cross-Functional Teams. Strong Leadership And Communication Skills Are Crucial For Success In This Role.

Required Skills

  • Product Development

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Market Research

  • agile

  • Pricing strategy

  • Team Leadership

  • Customer Experience

  • Revenue optimization

  • Product Roadmap

  • Cross-Functional Collaboration

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sr. Product Manager, Value Servicing in Atlanta, GA, USA is $116,000 - $152,000 per year. This may vary depending on factors such as education, experience, and the specific company or industry the individual is working in.

Additional Information

Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 3rd, 2026
Apply BeforeDecember 3rd, 2026
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About Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

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