Delta Air Lines

Product Manager, Core Ticketing

Delta Air Lines

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Delta Air Lines, an industry leader in the travel and hospitality sector. As a Product Manager for our Core Ticketing team, you will play a crucial role in shaping the ticketing experience for millions of travelers around the world. We are seeking a dynamic and driven individual who is passionate about delivering exceptional customer experiences and has a strong background in product management. If you thrive in a fast-paced and collaborative environment, possess a keen eye for detail, and have a strong understanding of the airline industry, then we want you on our team. Join us in our mission to connect people and places, and take your career to new heights with Delta Air Lines.

  1. Develop and execute product strategy for the Core Ticketing team, in alignment with Delta Air Lines' overall business goals and objectives.
  2. Conduct market research and analyze industry trends to identify opportunities for product enhancements and improvements.
  3. Collaborate with cross-functional teams, including engineering, design, and marketing, to define and prioritize product features and updates.
  4. Create and maintain product roadmaps, timelines, and project plans to drive product development and delivery.
  5. Define and track key performance indicators (KPIs) to measure product success and make data-driven decisions.
  6. Monitor and analyze user feedback, customer support inquiries, and other data sources to identify areas for improvement and address any product issues or concerns.
  7. Stay updated on industry developments and competitor offerings to inform product decisions and strategies.
  8. Work closely with airline partners and stakeholders to understand their needs and incorporate their feedback into product development.
  9. Manage product budgets, resources, and timelines to ensure timely and efficient delivery.
  10. Train and educate internal teams on product features and updates to ensure consistent understanding and adoption.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Strong Knowledge Of The Airline Industry: A Product Manager For Delta Air Lines' Core Ticketing Division Should Have A Deep Understanding Of The Airline Industry, Including Market Trends, Competitive Landscape, And Regulations.

  • Experience In Product Management: Candidates Should Have At Least 5 Years Of Experience In Product Management, Preferably In The Airline Or Travel Industry. They Should Have A Track Record Of Successfully Launching And Managing Products Through Their Lifecycle.

  • Technical Expertise: As A Product Manager For Core Ticketing, Candidates Should Have A Strong Technical Background And Be Familiar With Software And Systems Used In The Airline Industry. They Should Also Have Experience Working With Cross-Functional Teams, Including Developers, Designers, And Engineers.

  • Analytical Skills: Product Managers Must Be Able To Analyze Data And Make Informed Decisions Based On Market Research, User Feedback, And Other Metrics. They Should Have Experience With Data Analysis Tools And Be Able To Present Findings In A Clear And Concise Manner.

  • Strong Communication And Leadership Skills: The Role Of A Product Manager Requires Excellent Communication And Leadership Skills. Candidates Should Be Able To Collaborate Effectively With Various Teams, Communicate Product Vision And Strategy To Stakeholders, And Lead A Team To Deliver On Product Goals.

Required Skills
  • Product Development

  • Project Management

  • Data Analysis

  • Market Research

  • Agile Methodology

  • Pricing strategy

  • Revenue management

  • Stakeholder management

  • Customer analysis

  • product strategy

  • User Experience (UX)

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Product Manager, Core Ticketing in Atlanta, GA, USA is $96,000 - $118,000 per year. This can vary depending on factors such as the size and industry of the company, the candidate's experience and qualifications, and the specific responsibilities of the role.

Additional Information
Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 26th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

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