At Atos, we are looking for a Service Delivery Manager to join our dynamic team. This position requires a self-motivated individual who is highly organized and has excellent project management skills. The successful candidate will be responsible for the full life cycle of service delivery, from initial customer engagement to ongoing maintenance and support.To be successful in this role, the ideal candidate must have an in-depth knowledge of service delivery process and best practices. They should have a minimum of 5 years' experience as a service delivery manager, and a Bachelor’s degree in Business Administration or a related field. Certification in Project Management is highly desirable. The candidate must have excellent customer service skills, problem-solving abilities, and the ability to successfully manage multiple projects in a fast-paced environment. They should be able to work independently and with a team, and have a demonstrated ability to build relationships with internal and external stakeholders. They should also have an excellent understanding of ITIL and ITSM processes.At Atos, we are looking for a Service Delivery Manager that can combine their technical expertise and customer-focused skills to help us deliver the highest quality services to our customers. If you think you have the right qualifications and experience, we’d love to hear from you!
Excellent Communication Skills
Strong Customer Service Experience
Strong Problem Solving Skills
Knowledge Of Itil Framework
Experience In Leading Teams
Understanding Of The Software Development Life-Cycle
Ability To Manage Multiple Projects Simultaneously
Knowledge Of Service Level Agreements (Slas)
Risk Management
Quality Assurance
Change Management
Process Improvement
Strategic Planning
Project Management
Communication
Management
Problem Solving
Negotiation
Leadership
customer service
Relationship Building
Resource planning
Service Delivery
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
According to JobzMall, the average salary range for a Service Delivery Manager in Boca Raton, FL, USA is between $100,000 and $125,000 per year. This salary range may vary based on the candidate's experience, industry, and other qualifications.
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Atos is a European multinational information technology service and consulting company headquartered in Bezons, France and offices worldwide. The company provides integrated design and operates solutions to large multi-national clients in the following sectors: Manufacturing, Retail, and Services; Public Sector, Healthcare & Transport; Telcos, Media and Utilities; and Financial Services. Its portfolio includes Managed Services, System Integration, Consulting, Worldline, and Cloud and Enterprise Software.

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