Technology Operations & Billing Support Manager

Welcome to American International Group! We are looking for a highly skilled and motivated Technology Operations & Billing Support Manager to join our team. As a global insurance company, AIG relies heavily on technology to support our operations and billing processes. In this role, you will oversee our technology operations and billing support teams, ensuring the smooth functioning of our systems and processes. We are seeking a leader with a strong technical background and exceptional communication skills to effectively manage our teams and collaborate with various stakeholders. If you have a passion for technology and a knack for problem-solving, we invite you to apply for this exciting opportunity.

1. Oversee the daily operations of the technology operations and billing support teams.
2. Ensure the smooth functioning of all technology systems and processes in support of AIG's global operations.
3. Lead and manage a team of technology professionals, providing guidance, mentorship, and support.
4. Collaborate with stakeholders across various departments to understand their technology needs and provide timely solutions.
5. Develop and implement strategies to improve the efficiency and effectiveness of technology operations and billing processes.
6. Monitor and analyze technology performance metrics to identify areas for improvement and make recommendations for enhancements.
7. Stay up-to-date with industry trends and advancements in technology to continuously improve AIG's systems and processes.
8. Ensure compliance with all relevant regulations and standards related to technology operations and billing.
9. Communicate complex technical concepts and updates to non-technical stakeholders in a clear and understandable manner.
10. Handle any escalated issues or challenges related to technology operations and billing support in a timely and efficient manner.
11. Foster a positive and collaborative work environment within the team and across departments.
12. Identify and implement training and development opportunities for team members to enhance their technical and professional skills.
13. Participate in hiring and onboarding processes for new team members.
14. Collaborate with other technology teams within AIG to ensure alignment and consistency across systems and processes.
15. Continuously identify and implement process improvements to increase efficiency and effectiveness within the technology operations and billing support teams.

According to JobzMall, the average salary range for a Technology Operations & Billing Support Manager is between $80,000 to $120,000 per year. This can vary depending on the specific company, location, and level of experience of the individual. Some companies may also offer bonuses and other benefits as part of the compensation package.

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.