American Airlines

Coordinator, Flight Service

American Airlines

5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

The Coordinator, Flight Service performs a wide variety of administrative duties to support Flight Attendants and Flight Service management employees in the daily operation. This job is a member of the Flight Service Team, within the Customer Experience Division. Responds to Flight Attendants general questions in person and by phone. Files expense reimbursement, handles mail and FEDEX. Provides Tablet support at the Crew Service Centers. Assists in the coordination of Flight Attendant parking and Crew IDs. Orders supplies and maintains the e-board in the crew rooms. Works at the Crew Service Center and has interaction with Flight Attendants throughout the shift by coordinating and resolving Flight Attendant queries. Assists the Duty Managers with all aspects of Flight Service operation. Ensures office and crew room computers and equipment are in working condition. In the absence of a Duty Manager, the Flight Service Coordinator will assume all Duty Manager administrative functions.

Where is this job?
This job is located at 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA
Job Qualifications
  • 2 years experience with PC, Sabre, DECS, and RES

  • Knowledge of working with contract labor groups

  • Ability to work all shifts, holidays and overtime as required. Requires rotation of shift and days off

  • Current or previous Flight Service, Crew Schedule experience a plus

Required Skills
  • Customer Service skills

  • Record Keeping Skills

  • Time Management Skills

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Multi-tasking

  • Detail oriented and highly organized

Compensation

According to JobzMall, the average salary range for a Coordinator, Flight Service in 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA is between $45,000 and $60,000 per year. The salary range may vary depending on the experience, qualifications, and other factors.

Additional Information
American Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 19th, 2021
Apply BeforeMay 23rd, 2024
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About American Airlines

American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.

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