American Airlines

Frequently Asked Questions about American Airlines Careers

Looking for more information about American Airlines, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

Are there any positions available for remote work at American Airlines?

At this time, American Airlines does not offer any positions for remote work. However, they do offer a variety of positions that may allow for some flexibility in scheduling.

In which cities does American Airlines have offices?

American Airlines has offices in many cities around the world, including New York, Chicago, Dallas, Los Angeles, Miami, London, Tokyo, and many more.

Does American Airlines provide any health and wellness programs for employees?

Yes, American Airlines provides a variety of health and wellness programs for its employees, including an Employee Assistance Program, on-site health screenings, health coaching and seminars, ergonomic assessments, and more.

Are there any volunteer opportunities available for American Airlines employees?

Yes, American Airlines offers a variety of volunteer opportunities for its employees. Employees may volunteer their time through the company's Employee Engagement program, which is dedicated to helping communities in need. Employees may also volunteer their time through the company's annual volunteer initiatives, such as their annual Giving Week, or through the company's local initiatives, such as their participation in the United Way's Day of Caring.

Is there a probationary period for new American Airlines employees?

Yes, American Airlines has a three-month probationary period for new employees. During this period, the new employee will be evaluated on their performance, attendance, and attitude. If they meet the company's expectations, they will be hired permanently.

Does American Airlines offer any flexible working arrangements?

Yes, American Airlines offers a range of flexible working arrangements for employees, including part-time and flexible hours, job sharing, and teleworking.

What kind of professional development opportunities are available for American Airlines employees?

American Airlines offers a variety of professional development opportunities for its employees, including leadership development programs, skills-based training, mentoring and coaching, and continuing education. Employees have access to a variety of online learning tools and resources, including the American Airlines University, which offers courses in customer service, safety, operations, and other relevant topics. Employees can also take advantage of the company's tuition reimbursement program, which covers the cost of approved academic programs and certificates. Additionally, American Airlines offers a variety of specialized training programs, such as specialized flight attendant training, aircraft maintenance training, and technical training.

Does American Airlines provide any tuition assistance for employees?

Yes, American Airlines provides tuition assistance to employees. This assistance includes a reimbursement of up to $5,250 per calendar year for tuition and fees, as well as a reimbursement of up to $2,500 per calendar year for books and supplies.

What types of language skills are required for American Airlines jobs?

American Airlines jobs may require a variety of language skills depending on the role. Generally, customer service representatives should be able to communicate fluently in English and at least one other language. Other positions may require a more extensive knowledge of foreign languages, such as bilingual customer service representatives, who must be able to communicate in two languages. Furthermore, many American Airlines positions require excellent communication, writing, and presentation skills.

Are there any special discounts available for American Airlines employees?

Yes, American Airlines offers a number of discounts for employees. These include discounted travel for employees and their families, discounts on car rentals, hotel stays, and more. Employees can also take advantage of special discounts on products and services offered through the American Airlines Employee Shopping Portal.

Are there any military veteran hiring programs at American Airlines?

Yes, American Airlines has a military veteran hiring program. The company has a program called "American Airlines Hiring Our Heroes" that is dedicated to helping veterans and military spouses find civilian employment opportunities. They offer job fairs, hiring events, and other resources to help veterans and military spouses find meaningful employment.

Does American Airlines offer any internship opportunities?

Yes, American Airlines offers a variety of internship opportunities. Internships are available in a variety of departments, including Flight Operations, Marketing, Communications, Finance and Human Resources. Internships are offered both in the summer and fall semesters. Interested applicants can apply online at www.aa.com/careers or contact their local American Airlines office.

How long does the hiring process typically take for American Airlines?

The hiring process typically takes between four to six weeks. The length of the hiring process can vary depending on the position and the number of applicants.

Is American Airlines an equal opportunity employer?

Yes, American Airlines is an equal opportunity employer. The company is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.

Are part-time positions available at American Airlines?

Yes, American Airlines offers part-time positions. Depending on the job, the hours may vary.

What types of jobs are available at American Airlines?

American Airlines offers a variety of jobs within its organization, including customer service agents, pilots, flight attendants, aircraft maintenance technicians, cargo agents, cargo loaders, ground crew, ramp agents, ticket agents, reservations agents, ticket counter agents, sales agents, flight operations personnel, and administrative and management positions.

Are there any special requirements for American Airlines employees?

Yes, American Airlines employees must adhere to the company's policies and procedures, which include following all safety regulations, maintaining a professional demeanor, and adhering to the company's code of conduct. American Airlines also requires employees to be 21 years of age or older, have a valid driver's license or government-issued ID, and be able to pass a background check.

What type of background check is required for American Airlines jobs?

American Airlines requires all applicants to undergo a comprehensive background check. This includes a criminal history check, employment history check, reference and education verification, and driving record check.

What is the best way to find out about new job openings at American Airlines?

The best way to find out about new job openings at American Airlines is to visit their careers website. On the website, you can view all current openings, as well as register for job notifications so that you can be alerted when new openings become available. Additionally, American Airlines regularly posts job openings on their official social media channels.

Are relocation expenses covered for American Airlines employees?

Yes, American Airlines provides relocation assistance to eligible employees. In some cases, this relocation assistance may include reimbursement for certain moving expenses.