VMware

Technical Support Engineer

VMware

Philadelphia, PA
Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

We are looking for an experienced Technical Support Engineer to join our team at VMware. In this position, you will be responsible for providing technical support for our customers, ensuring that their inquiries are answered accurately and promptly.To be successful in this role, you should have a good understanding of our products and services and be able to troubleshoot technical issues. You should also have excellent customer service and communication skills.The ideal candidate will have a Bachelor's degree in Computer Science or a related field, with at least 3 years of experience in a customer service or technical support role. Knowledge of virtualisation technology, cloud computing, and software development would also be beneficial.If you are a customer-oriented technical expert who enjoys working in a fast-paced environment, we want to hear from you!

Where is this job?

This job is located at Philadelphia, PA

Job Qualifications

  • Ability To Work Independently

  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Knowledge And Experience With Vmware Products

  • Knowledge Of Networking And System Administration

  • Problem-Solving And Analytical Skills

  • Experience With Troubleshooting Hardware And Software Issues

Required Skills

  • Security

  • Virtualization

  • Networking

  • Windows

  • Linux

  • VMWare

  • Troubleshooting

  • Software

  • Technical Support

  • Debugging

  • Scripting

  • Cloud

  • Databases

  • System Administration

  • Escalation

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Technical Support Engineer in Philadelphia, PA, USA is $51,000 to $76,000 per year. The salary range can vary depending on the experience and qualifications of the individual.

Additional Information

VMware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 5th, 2023
Apply BeforeDecember 3rd, 2026
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About VMware

VMware, Inc. provides the development and application of virtualization technologies with x86 server-based computing, separating application software from the underlying hardware. Its virtualization infrastructure solutions, which include a suite of products designed to deliver a software-defined data center, run on industry-standard desktop computers and servers and support a wide range of operating system and application environments, as well as networking and storage infrastructures.

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