Welcome to the world of UPS, where we are committed to delivering excellence and professional service to our customers. As a Brokerage Officer, you will play a vital role in ensuring the smooth and efficient clearance of goods through customs and borders. We are seeking a highly organized and detail-oriented individual to join our team and help us maintain our reputation as a trusted and reliable global logistics company. If you have a strong understanding of customs regulations, excellent communication skills, and a passion for delivering exceptional customer service, we want you to join us at UPS.
- Process and clear incoming shipments through customs in a timely and efficient manner.
- Ensure compliance with all customs regulations and requirements.
- Communicate with customers, customs officials, and other stakeholders to resolve any issues or delays in the clearance process.
- Maintain accurate and detailed records of all shipments and customs documentation.
- Work closely with other departments within UPS to ensure the smooth flow of goods through the transportation and delivery process.
- Keep up-to-date on changes in customs regulations and procedures to ensure compliance and avoid any potential delays or penalties.
- Provide exceptional customer service by addressing inquiries and concerns related to customs clearance.
- Collaborate with team members to identify areas for process improvement and implement solutions.
- Monitor and track the status of shipments to ensure timely delivery and resolve any issues that may arise.
- Maintain a high level of professionalism and represent UPS in a positive manner at all times.
Strong Analytical And Problem-Solving Skills
Bachelor's Degree In Business Administration, Finance, Or Related Field
Minimum Of 3 Years Experience In Brokerage Or Customs Compliance
Knowledge Of Import/Export Regulations And Customs Laws
Excellent Communication And Negotiation Skills, With Ability To Build And Maintain Relationships With Customs Officials And Clients.
Risk Management
Financial Analysis
Contract Management
Data Analysis
Market Research
Problem Solving
Negotiation
customer service
Relationship Management
Sales Strategy
Time
Logistics Planning
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Brokerage Officer is $65,000-$85,000 per year. However, this can vary depending on the company, location, and experience level of the individual. Some Brokerage Officers may earn a higher salary with bonuses and commission.
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United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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