Job Description
We’re looking for a passionate and experienced E-commerce Specialist to join our TAG Heuer team! This individual will be responsible for overseeing the day-to-day operations of our e-commerce business, and will need to have a strategic mindset and excellent customer service skills. The ideal candidate is someone who is highly organized, creative, and tech-savvy, with a strong understanding of the e-commerce retail environment. If you have a good eye for detail and a knack for problem-solving, then we want to hear from you!
Responsibilities:
- Oversee the day-to-day operations of the TAG Heuer e-commerce business.
- Monitor and analyze e-commerce sales performance, identify areas of improvement, and devise strategies to optimize sales.
- Develop and implement marketing strategies to increase brand awareness and drive online traffic.
- Create and manage the product catalog, including adding/removing products, updating pricing, and creating content.
- Monitor customer service inquiries and ensure a timely response to all inquiries.
- Evaluate customer feedback and use it to improve the customer experience.
- Monitor competitors and industry trends in order to stay up to date on the latest developments.
- Assist in the development and implementation of new e-commerce technologies and platforms.
- Maintain a high level of accuracy and attention to detail when managing the e-commerce business.
- Work with the IT team to troubleshoot and resolve technical issues.
Job Qualifications
Excellent Written And Verbal Communication Skills
Strong Knowledge Of Digital Marketing And E-Commerce Platforms
Proven Ability To Analyse Data And Draw Insights
Experience In Customer Service
Knowledge Of The Tag Heuer Brand And Products
Ability To Work Independently And As Part Of A Team
Experience In Project Management
Creative Problem Solving Skills
Required Skills
Advertising
Project Management
Inventory Management
Social Media
Web Development
Data Analysis
Product Management
User Experience
User Interface
Digital Marketing
customer service
SEO
Content Management
Analytics
Payment processing
Soft Skills
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
flexibility
Critical thinking
Creative Thinking
Teamwork
Compensation
According to JobzMall, the average salary range for a E-commerce Specialist in Geneva, Switzerland is CHF 60000 to CHF 80000. This range can vary based on experience and other factors.
Additional Information
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TAG Heuer S.A. is a Swiss luxury watchmaker that designs, manufactures and markets watches and fashion accessories, as well as eyewear and mobile phones manufactured under license by other companies and carrying the TAG Heuer brand name. The company began as Uhrenmanufaktur Heuer AG, founded in 1860 by Edouard Heuer in St-Imier, Switzerland. In 1985, TAG Group purchased a majority stake in the company, forming TAG Heuer. In 1999, French luxury goods conglomerate LVMH bought nearly 100 percent of the Swiss company. The name TAG Heuer combines the initials of "Techniques d'Avant Garde" and the founder's surname.
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