SSA Adds Lead Contact Rep Role in Fall River
SSA added one temporary Lead Contact Representative position in Fall River, MA, to bolster frontline customer service.
The Social Security Administration posted a new vacancy for a temporary Lead Contact Representative in Fall River, Massachusetts. The role is listed as Lead Contact Representative (Lead Customer Service Representative) and designated as ICTAP, indicating opportunities for eligible internal federal candidates.
ICTAP stands for the Interagency Career Transition Assistance Program, which supports qualified federal employees seeking internal transitions. The posting underscores SSA's ongoing effort to strengthen frontline support for beneficiaries and the public.
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