Kaiser Permanente

Surgery Schedule Clerk - OnCall

Kaiser Permanente

Downey, CA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Are you looking for a rewarding role in the healthcare industry? Do you have a strong attention to detail and excellent organizational skills? Kaiser Permanente is seeking a dedicated Surgery Schedule Clerk to join our team on an on-call basis. In this position, you will play a vital role in ensuring the smooth and efficient scheduling of surgical procedures. As a member of our team, you will have the opportunity to work alongside skilled healthcare professionals and make a positive impact on patient care. If you have a passion for healthcare and possess the necessary qualifications, we invite you to apply for this exciting opportunity!

  1. Maintain accurate and up-to-date surgical schedules for all departments within the healthcare facility.
  2. Communicate with surgeons, nurses, and other healthcare professionals to coordinate and schedule surgical procedures.
  3. Utilize electronic scheduling systems to input and update surgical appointments.
  4. Verify patient information, insurance coverage, and required authorizations for each scheduled procedure.
  5. Collaborate with other departments to ensure availability of necessary equipment and resources for scheduled procedures.
  6. Assist in the preparation and distribution of surgical schedules to appropriate staff.
  7. Monitor and maintain records of cancelled or rescheduled surgeries, and communicate changes to all relevant parties.
  8. Address any scheduling conflicts or issues in a timely and professional manner.
  9. Ensure compliance with all healthcare regulations and protocols related to scheduling and patient information.
  10. Provide excellent customer service to patients and their families, addressing any questions or concerns regarding surgical scheduling.
  11. Participate in continuing education and training opportunities to stay updated on industry changes and best practices.
  12. Maintain confidentiality of patient information and adhere to all privacy policies.
  13. Collaborate with administrative staff to ensure efficient and effective use of resources.
  14. Assist with other administrative tasks and projects as needed.
  15. Uphold the mission, values, and standards of Kaiser Permanente in all job duties and interactions.

Where is this job?

This job is located at Downey, CA

Job Qualifications

  • Knowledge Of Medical Terminology: A Surgery Schedule Clerk Should Have A Strong Understanding Of Medical Terminology, Including Surgical Procedures, Diagnoses, And Medications.

  • Experience In Scheduling: Candidates Should Have Experience In Scheduling Appointments And Procedures, Preferably In A Healthcare Setting. Familiarity With Scheduling Software And Electronic Medical Records Is Also Desirable.

  • Attention To Detail: As The Surgery Schedule Clerk Will Be Responsible For Coordinating Multiple Appointments And Procedures, Attention To Detail Is Crucial. The Ability To Accurately Input And Update Information, As Well As Ensure All Necessary Paperwork And Pre-Op Requirements Are Completed, Is Essential For This Role.

  • Communication Skills: The Surgery Schedule Clerk Will Need To Communicate Effectively With Patients, Physicians, And Other Healthcare Professionals. Strong Verbal And Written Communication Skills Are Necessary For Scheduling Appointments, Providing Instructions To Patients, And Responding To Inquiries.

  • Ability To Work In A Fast-Paced Environment: The Surgery Schedule Clerk Will Be Working In A Busy Surgical Department, With Multiple Tasks And Requests Coming In Throughout The Day. The Ability To Multitask, Prioritize, And Remain Calm Under Pressure Is Essential For Success In This Role.

Required Skills

  • Communication Skills

  • Time Management

  • Attention to detail

  • Organizational Skills

  • customer service

  • Medical Terminology

  • Computer proficiency

  • Teamwork

  • Multitasking abilities

  • Patient Scheduling

  • Appointment Coordination

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Surgery Schedule Clerk - OnCall in Downey, CA, USA is $42,000 to $52,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual. Some employers may also offer additional benefits and bonuses.

Additional Information

Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 28th, 2024
Apply BeforeSeptember 6th, 2026
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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