Emergency Department Clerk

Welcome to Kaiser Permanente! We are currently seeking a highly-motivated and organized individual to join our team as an Emergency Department Clerk. In this role, you will play a crucial role in assisting our healthcare providers and supporting the smooth operation of our Emergency Department. If you have a passion for healthcare and thrive in a fast-paced environment, this may be the perfect opportunity for you. Read on to learn more about the qualifications we are looking for in our ideal candidate.

1. Greet and welcome patients and visitors to the Emergency Department in a friendly and professional manner.
2. Maintain a clean and organized work area, ensuring supplies and equipment are readily available for medical staff.
3. Answer phones, take messages, and direct calls to appropriate staff members.
4. Schedule appointments and maintain accurate records of patient appointments and admissions.
5. Verify insurance information and assist patients with completing necessary forms and paperwork.
6. Assist medical staff with data entry and recordkeeping, including updating patient charts and inputting test results.
7. Communicate effectively with patients, families, and medical staff to ensure smooth and efficient operation of the Emergency Department.
8. Monitor and maintain inventory of necessary supplies and equipment, placing orders when needed.
9. Assist with patient transfers and ensure proper documentation and communication between facilities.
10. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
11. Participate in department meetings and training sessions to stay updated on policies, procedures, and emergency protocols.
12. Collaborate with other departments and healthcare facilities to ensure coordinated care for patients.
13. Provide administrative support to emergency department physicians and nurses as needed.
14. Demonstrate a positive and professional attitude towards patients, colleagues, and visitors at all times.
15. Assist with other duties as assigned by the Emergency Department Manager.

According to JobzMall, the average salary range for a Emergency Department Clerk in Richmond, CA, USA is $31,000 - $45,000 per year. This may vary depending on factors such as experience, education, and specific job duties.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.