Frequently Asked Questions about TUMI Careers

TUMI is a luxury luggage and accessories brand that was founded in 1975. The company is known for its high-end luggage and travel accessories, which are designed to provide superior functionality and durability. TUMI products are made with materials such as Ballistic Nylon and leather, and feature a unique design aesthetic that comes from a blend of modern and classic styling.

TUMI was founded in 1975 by Charlie Clifford and Tomvar Molini in San Francisco, California. Clifford and Molini had a shared passion for luggage and travel, and they wanted to create a line of luggage that was stylish, functional, and of the highest quality. Initially they focused on selling luggage to specialty stores and department stores, and they quickly gained a reputation for their high-end, durable luggage. In 1981, TUMI was acquired by the Samsonite Corporation and a year later the company moved to its corporate headquarters in Bedford, Massachusetts. Since then, TUMI has become a global leader in the luggage and travel accessories industry, expanding its product line to include backpacks, briefcases, handbags, and more. TUMI was the first luggage company to produce a Ballistic nylon luggage collection, and over the years they have continued to innovate and create new products that meet the needs of modern travelers.

1. Quality: We strive to provide superior quality through superior craftsmanship, materials, and service. 2. Innovation: We are committed to pushing the boundaries of design and technology to create the most advanced products. 3. Craftsmanship: We believe in the value of skilled craftsmanship and attention to detail. 4. Integrity: We take responsibility for our actions and are committed to doing the right thing. 5. Service: We seek to provide an exceptional customer experience every time. 6. Sustainability: We believe in making products that are durable, long-lasting, and sustainable.

TUMI is unique for a few reasons. They are the only luxury luggage and travel accessories brand that offers a lifetime warranty on all of their products. They also use a unique material called FXT Ballistic Nylon, which is a lightweight yet extremely durable material that provides superior protection for your belongings. Additionally, TUMI offers a wide range of styles and colors, so it's easy to find something that fits your personal style. Finally, TUMI provides a personalized customer service experience, offering free repairs and replacements, as well as free shipping and returns.

TUMI offers a variety of positions across their retail, customer service, digital, e-commerce, marketing, finance, and corporate departments. Open roles include store associates, customer service representatives, digital marketing specialists, e-commerce merchandisers, finance analysts, and corporate recruiters.

TUMI does not have a specific set of qualifications required for employment, as each role may require different skills and qualifications. However, most roles will require a high school diploma or equivalent, prior experience within the retail and/or fashion industry, and strong customer service skills.

You can apply for a job with TUMI by visiting their website and searching for available job openings in your area. You can also sign up for job alerts and follow TUMI on social media to stay up to date on any new job postings. Additionally, you can explore job opportunities through TUMI’s career page.

The hiring process at TUMI typically involves a phone screen, an in-person or virtual interview, and a background check. Depending on the position, other steps may be included such as skills assessments, additional interviews, and reference checks.

TUMI offers a comprehensive benefits package to its employees, including medical, dental, and vision insurance; life and disability insurance; a 401(k) plan; paid time off; and employee discounts.

TUMI offers a variety of training and development programs for employees. These programs are designed to help employees build their skills and knowledge in areas such as leadership development, customer service, sales and marketing, product knowledge, and financial literacy. Additionally, employees can participate in virtual learning experiences, such as webinars, online courses, and seminars. TUMI also offers career-level certifications designed to help employees further their career paths.

TUMI offers a variety of opportunities for career growth and development, including on-the-job training, mentoring programs, tuition reimbursement, and professional development seminars. TUMI also offers a comprehensive leadership development program that covers topics such as communication and problem-solving skills, leadership styles, and conflict management. Additionally, TUMI offers internal job postings, as well as the opportunity to move into different departments or roles. Finally, TUMI encourages employees to continue their education by offering tuition reimbursement and other educational assistance.

TUMI offers a variety of work/life balance initiatives for its employees. These include flexible working hours, teleworking opportunities, paid time-off, sabbaticals, and a comprehensive wellness program. TUMI also provides health and wellness resources such as an onsite gym, yoga and meditation classes, and nutrition and fitness counseling. The company also provides a variety of social activities for its employees, such as team building events and company outings. Additionally, TUMI offers financial planning workshops and a 401(k) plan to help employees manage their finances.

TUMI fosters an environment of diversity, inclusion, and respect. The company has a long history of celebrating different cultures, with the goal of creating an inclusive and welcoming workplace for all employees. TUMI also provides opportunities for employees to learn about and celebrate different cultures through events, activities, and other initiatives. Additionally, TUMI is committed to creating an environment in which all employees feel respected and valued, regardless of their background or identity.

TUMI provides a range of support services for remote workers, including virtual training and workshops, online resources, and access to an online customer service team. Additionally, TUMI offers a virtual concierge service, allowing customers to connect with experts who can provide personalized assistance and advice. Finally, TUMI has a dedicated team of remote workers who can provide guidance on how to best manage a remote workforce.

TUMI is committed to creating a diverse and inclusive workplace where everyone is respected, valued, and empowered to reach their full potential. We’re constantly looking for ways to create an environment where all employees can thrive. We promote diversity and inclusion through our recruiting and hiring practices, onboarding processes, and employee engagement initiatives. We also provide a variety of training and development programs to ensure all employees have the opportunity to learn and grow in their careers. Additionally, TUMI has an active Diversity & Inclusion Council, which is dedicated to creating a culture of acceptance, respect, and belonging.

TUMI offers a variety of recognition and reward programs to reward customers for their loyalty. These programs include the TUMI Plus program, which offers customers the opportunity to earn points for every purchase they make, as well as exclusive discounts, early access to sales and events, and special offers. Additionally, TUMI offers a referral program, which rewards customers for referring their friends and family to the brand.

At TUMI, you can expect a professional, creative, and collaborative work environment. Our team members are highly engaged, and we strive to foster an environment of respect, trust, and open communication. We also have a vibrant culture of innovation and encourage our team to be passionate about our mission and to take ownership of their roles.

At TUMI, the dress code is business casual. This typically includes items such as collared shirts, khakis, dress pants, dresses, skirts, and blazers.

TUMI does not have a standard practice for performance reviews. The frequency and structure of performance reviews may vary by team or department.

Yes, TUMI offers flexible scheduling options for classes, including online courses, and can work with students to make sure they find a schedule that works for them.