

Frequently Asked Questions about STARTEK Careers
Looking for more information about STARTEK, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- Does Startek offer any job-shadowing opportunities?
Startek does not offer any job-shadowing opportunities. However, they do offer internships, which may provide you with the opportunity to gain insight into the job roles and duties of various positions.
- Are there any employee development programs at Startek?
Yes, Startek offers a variety of employee development programs, including on-the-job training, mentoring, leadership development, and formal education and training programs. The company also offers tuition reimbursement for employees who continue their education.
- What type of support does Startek provide to its employees?
Startek provides a wide variety of support to its employees, including: employee assistance programs, flexible working arrangements, competitive salaries and benefits, professional development opportunities, and on-site health and wellness programs.
- Are there any employee discounts at Startek?
Startek does not offer any employee discounts.
- Is relocation assistance available at Startek?
Startek does not typically offer relocation assistance. However, each situation is evaluated on a case-by-case basis, and relocation assistance may be provided in certain circumstances.
- How long does the hiring process take at Startek?
The hiring process at Startek can vary depending on the position and location, but typically the process takes between 1-2 weeks.
- Are there any internship or apprenticeship opportunities at Startek?
Yes, Startek has multiple internship and apprenticeship opportunities. To find out more about these opportunities, please visit their website at startek.com.
- What is the work environment like at Startek?
Startek is a fast-paced, customer-focused environment. Employees are expected to be motivated and hardworking, and the focus is on providing excellent customer service. The company has a strong team-oriented culture and provides employees with a supportive and collaborative work environment. The company also encourages its employees to take initiative and think outside the box. Additionally, Startek offers competitive salaries, a comprehensive benefits package, and opportunities for career growth and advancement.
- Are there any opportunities for advancement at Startek?
Yes, Startek offers many opportunities for advancement. The company encourages employees to develop their skills and offers a variety of training and development programs. There are also opportunities to move up the career ladder into more senior positions.
- What is the hiring process like at Startek?
The hiring process at Startek typically begins with a resume and cover letter submission. After a review of the documents, applicants may be asked to complete a phone interview, a video interview, or an in-person interview. Depending on the position, there may also be a technical assessment, a skills assessment, or a background check. After an offer is accepted, Startek provides onboarding and training for all new hires.
- Does Startek offer telecommuting or remote work options?
Startek does not currently offer telecommuting or remote work options. However, depending on the specific job role and location, some roles may offer flexible work arrangements.
- What type of training does Startek provide?
Startek provides a variety of training programs, including customer service, technical and troubleshooting, sales, and soft skills training. Additionally, Startek offers online training courses and certifications, in-person training seminars, and virtual training sessions.
- What is the most important quality needed to succeed at Startek?
The most important quality needed to succeed at Startek is the ability to work effectively as part of a team. Startek values collaboration and teamwork, and employees must be able to communicate and collaborate effectively to get the job done. Additionally, employees must be able to work quickly and efficiently in order to meet deadlines.
- What is Startek?
Startek is a customer engagement and business process outsourcing company that provides services such as customer service, technical support, finance and accounting, and back-office and analytics solutions. The company operates in the US, India, the Philippines, and other countries.
- What is the best way to contact Startek?
The best way to contact Startek is by phone. The customer service team can be reached at 888-768-7835 (U.S. and Canada) or 888-795-5874 (International). You can also reach the Startek team via email at [email protected].
- What is the salary range for Startek roles?
Startek offers competitive salaries, depending on the role and location. Salaries typically range from $12.00 per hour to $30.00 per hour or more.
- What is the best way to communicate with Startek staff?
The best way to communicate with Startek staff is through email or by phone. You can also contact them via their website and social media accounts.
- Do I need any specific certifications to work at Startek?
Yes, Startek requires employees to have certain certifications depending on the role and the country you are working in. Some of the certifications include: Six Sigma Green Belt, Lean, ITIL, Contact Center Quality Assurance, and others.
- How much experience do I need to work at Startek?
The amount of experience required to work at Startek will vary depending on the position you are applying for. Generally speaking, most entry-level roles do not require any prior experience, and many roles require at least some years of relevant experience.
- What is the dress code at Startek?
The dress code at Startek is typically business casual. This means collared shirts, dress pants, skirts, and dresses, and closed-toe shoes.