

Frequently Asked Questions about New Balance Careers
Looking for more information about New Balance, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- Does New Balance offer any relocation assistance?
Yes, New Balance does offer relocation assistance. Eligible employees may receive a lump sum relocation payment and/or reimbursement for certain relocation related expenses. Specific details are available from New Balance's Human Resources department.
- Is there any help offered to employees who are looking to develop their skills at New Balance?
Yes, New Balance offers a variety of development programs and resources to help employees grow and develop their skills. These include online learning opportunities, on-the-job training, mentorship and coaching programs, and weekly seminars. Additionally, the company offers career development workshops, a New Balance University program, and a Leadership Development Program.
- How often does New Balance review and update its policies and procedures?
New Balance reviews and updates its policies and procedures on an ongoing basis to ensure they are current and compliant with applicable laws and regulations.
- What is the onboarding process like for new employees at New Balance?
New Balance has a comprehensive onboarding process for new employees that includes a variety of steps, starting with an orientation session. This orientation includes an overview of the company's mission and values, a review of the employee handbook, and a tour of the facility. Following the orientation, new employees receive additional training on the company's products and services, as well as more detailed job-specific training. New employees are then introduced to their team and given the opportunity to ask questions and receive feedback on their progress. Finally, New Balance provides new employees with access to a variety of resources and programs to help them become successful in their roles.
- Does New Balance offer any employee assistance programs?
Yes, New Balance offers a number of employee assistance programs, including a fitness reimbursement program, a healthcare reimbursement program, and a wellness program.
- Are there any wellness programs offered by New Balance?
Yes, New Balance has a wellness program called New Balance Steps, which provides rewards and discounts to customers who track their fitness activities.
- Does New Balance offer any paternity or maternity leave?
Yes, New Balance offers maternity and paternity leave. The company offers up to 10 weeks of paid leave for new parents, plus an additional 4 weeks of unpaid leave.
- Does New Balance offer any paid time off?
Yes, New Balance offers a variety of paid time off options including paid holidays, paid vacation, and paid personal days.
- Does New Balance offer any flexible working arrangements?
Yes, New Balance offers flexible working arrangements such as telecommuting and flexible hours. Employees can also take advantage of New Balance's generous vacation and leave policies.
- What kind of recognition does New Balance offer its employees?
New Balance offers a variety of recognition programs for its employees, including Employee of the Month, Above and Beyond Awards, Team Player Awards, and other recognition awards. They also have a program called "Employee of the Year," which recognizes those who have gone above and beyond in their performance. Additionally, New Balance provides incentive trips and opportunities to attend company-sponsored events.
- Is there a New Balance employee handbook?
Yes, New Balance has an employee handbook that outlines their policies, procedures and benefits. The handbook can be accessed on their website or requested from their Human Resources department.
- Does New Balance offer any employee discounts?
Yes, New Balance offers a 20% employee discount.
- What kind of feedback can I expect from New Balance?
New Balance customers can expect a high level of customer service. New Balance prides itself on providing feedback that is tailored to individual needs and preferences. Customers can expect to receive personalized advice, product recommendations, and detailed product information. New Balance also offers customer satisfaction surveys and feedback forms to ensure customers are getting the best possible service.
- What kind of technology does New Balance use?
New Balance utilizes a variety of advanced technologies in their shoes, such as their patented Fresh Foam cushioning system, ABZORB cushioning for impact absorption and motion control, dual-density foam cushioning, Ortholite insoles for extra cushioning and breathability, and their Ndurance rubber outsole for extra durability. New Balance also utilizes their own advanced 3D printing technology to create customized midsoles that are tailored to the individual wearer's foot shape, size, and weight.
- What kind of support will I receive as a New Balance employee?
New Balance provides a comprehensive support system for all employees. This includes health and wellness programs, flexible spending accounts, employee discounts, employee assistance programs, retirement plans, and other benefits. Additionally, New Balance offers a variety of resources and tools, such as professional and personal development opportunities, career resources, and training programs.
- What qualifications do I need to work for New Balance?
To be eligible for a job at New Balance, you typically need to have a high school diploma or equivalent. Depending on the position, additional qualifications may be required, such as a college degree or specialized training.
- Does New Balance offer any internship programs?
Yes, New Balance offers a range of internships, including opportunities in marketing, product design, global sourcing and supply chain, and web development. To find out more about available internships, visit the New Balance Careers page.
- What is the average length of employment at New Balance?
The average length of employment at New Balance is 5.3 years.
- What kind of hours will I be expected to work at New Balance?
The hours you are expected to work at New Balance will vary depending on the role you are in. Generally, most of the roles at New Balance require a standard 40-hour workweek, with some variation depending on the department you work in. Some departments may require longer hours or weekend shifts, depending on the nature of the job and the current business needs.
- What is the dress code for New Balance employees?
The dress code for New Balance employees varies from office to office but generally follows a business casual dress code. This typically includes khakis or dress slacks, dress shirts, polos, and dress shoes.