New Balance

Frequently Asked Questions about New Balance Careers

Looking for more information about New Balance, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

What qualifications do I need to work for New Balance?

To be eligible for a job at New Balance, you typically need to have a high school diploma or equivalent. Depending on the position, additional qualifications may be required, such as a college degree or specialized training.

What kind of jobs does New Balance offer?

New Balance offers a variety of jobs in many different areas, including design, marketing, retail, finance, customer service, human resources, and operations.

What is the company culture like at New Balance?

New Balance has a supportive and collaborative company culture. They strive to create an inclusive and diverse workplace where everyone is respected and valued. They promote a healthy work/life balance with flexible hours, telecommuting, sabbaticals, and volunteer programs. They also have an emphasis on wellness and fitness, offering their employees access to physical fitness activities, events, and programs. They also strongly encourage their employees to give back to their communities.

Do I need to have experience to work for New Balance?

No, you do not need to have experience in order to work for New Balance. New Balance offers training and development opportunities to all employees, regardless of experience level.

What kind of training will I receive to work for New Balance?

New Balance offers a variety of training programs depending on the specific job. Training may include product knowledge and sales techniques, customer service and communication skills, and general retail operations. The company may also provide additional department-specific training, such as accounting, merchandising, or warehouse operations.

Are there any benefits to working for New Balance?

Yes, there are many benefits to working for New Balance, including a competitive salary, comprehensive health and wellness benefits, a 401(k) retirement plan with company match, generous vacation time, tuition reimbursement, and employee discounts.

How does the hiring process work for New Balance?

The hiring process at New Balance typically begins with submitting an online application. After reviewing the application, qualified candidates will be contacted for a phone or in-person interview. There may also be a skills assessment or group exercise as part of the process. Depending on the position, there may also be additional interviews with key personnel, such as managers or department directors. Following the completion of the interviews and assessments, New Balance will determine if the applicant is a good fit for the position and will make an offer. The applicant will then be asked to provide references and may be subject to a background check prior to being hired.

Are there any opportunities for career advancement at New Balance?

Yes, New Balance offers career development and advancement opportunities for all employees. These opportunities include internal promotions, job rotations, and specialized training and development programs. In addition, the company has established a Leadership Development Program to help employees gain the skills and knowledge needed to move up within the organization.

What types of roles are available at New Balance?

At New Balance, there are a variety of roles available, including retail sales associates, store managers, customer service representatives, product designers, product developers, engineers, marketing professionals, finance professionals, IT professionals, supply chain and logistics professionals, and corporate roles.

What is the salary range for positions at New Balance?

The salary range for positions at New Balance varies depending on the role and experience level. Entry-level positions typically start at $11 per hour, while more experienced positions can range from $15 to $20 per hour. Salaries for managerial roles start at around $40,000 per year and can go up to $100,000 or more.

How do I apply for a job with New Balance?

To apply for a job with New Balance, visit their website and search for openings in your area. Once you find a job that interests you, follow the instructions on the job listing to submit your application. If you don’t see an opening that fits your skills and interests, you can also create a profile and sign up for job alerts.

What is the dress code for New Balance employees?

The dress code for New Balance employees varies from office to office but generally follows a business casual dress code. This typically includes khakis or dress slacks, dress shirts, polos, and dress shoes.

What kind of hours will I be expected to work at New Balance?

The hours you are expected to work at New Balance will vary depending on the role you are in. Generally, most of the roles at New Balance require a standard 40-hour workweek, with some variation depending on the department you work in. Some departments may require longer hours or weekend shifts, depending on the nature of the job and the current business needs.

What is the average length of employment at New Balance?

The average length of employment at New Balance is 5.3 years.

Does New Balance offer any internship programs?

Yes, New Balance offers a range of internships, including opportunities in marketing, product design, global sourcing and supply chain, and web development. To find out more about available internships, visit the New Balance Careers page.

Does New Balance offer any relocation assistance?

Yes, New Balance does offer relocation assistance. Eligible employees may receive a lump sum relocation payment and/or reimbursement for certain relocation related expenses. Specific details are available from New Balance's Human Resources department.

What kind of support will I receive as a New Balance employee?

New Balance provides a comprehensive support system for all employees. This includes health and wellness programs, flexible spending accounts, employee discounts, employee assistance programs, retirement plans, and other benefits. Additionally, New Balance offers a variety of resources and tools, such as professional and personal development opportunities, career resources, and training programs.

What kind of technology does New Balance use?

New Balance utilizes a variety of advanced technologies in their shoes, such as their patented Fresh Foam cushioning system, ABZORB cushioning for impact absorption and motion control, dual-density foam cushioning, Ortholite insoles for extra cushioning and breathability, and their Ndurance rubber outsole for extra durability. New Balance also utilizes their own advanced 3D printing technology to create customized midsoles that are tailored to the individual wearer's foot shape, size, and weight.

What kind of feedback can I expect from New Balance?

New Balance customers can expect a high level of customer service. New Balance prides itself on providing feedback that is tailored to individual needs and preferences. Customers can expect to receive personalized advice, product recommendations, and detailed product information. New Balance also offers customer satisfaction surveys and feedback forms to ensure customers are getting the best possible service.

Does New Balance offer any employee discounts?

Yes, New Balance offers a 20% employee discount.