Frequently Asked Questions about Better.com Careers

At Better.com, employees are encouraged to maintain a healthy work and life balance. The company provides flexible working hours, unlimited vacation and family leave, and a variety of work-from-home options. Better.com also offers flexible spending accounts for childcare, pet care, and other family-related expenses, as well as an employee-run committee that plans activities and events for employees and their families.

At Better.com, we embrace remote work and offer flexible work arrangements to support our employees’ needs. We provide the tools, resources and support necessary for our employees to work from wherever works best for them. We believe that for some roles and teams, having a remote-friendly approach to work can help foster a more productive, creative and collaborative environment.

At Better.com, workplace safety is a priority. We strive to create a safe and secure work environment for all our employees. We maintain safety protocols to prevent injuries, accidents and illnesses. We provide safety training and regular safety drills to ensure that all employees are up to date on safety procedures. We also offer ergonomic assessments to ensure that all employees are comfortable in the workplace. We believe in fostering a culture of safety and accountability, and take any reports of unsafe working conditions very seriously.

Better.com is committed to creating an inclusive workplace and culture where everyone is respected and appreciated. We believe that diversity, equity, and inclusion are critical to our success as an organization and as a company. We strive to create an environment where every individual is empowered to reach their full potential and feel comfortable being their authentic selves. We actively recruit, hire, and promote individuals from all backgrounds and are committed to providing equal opportunity for everyone. We are committed to fostering an environment of belonging, inclusion, and respect for all of our employees, partners, and customers. We understand that creating a culture of diversity, equity, and inclusion is a journey and we are committed to continuing to learn, grow, and evolve as an organization.

Better.com reviews its employees' performance once a year.

No, Better.com does not provide any transportation assistance.

No, Better.com does not currently provide any tuition assistance programs.

Yes, Better.com offers a range of employee development programs. These include professional development workshops, mentoring, and training programs. The company also has a dedicated Learning & Development team that works with employees to identify and develop their skills.

At Better.com, we offer an onboarding program for new hires that includes a personalized plan and a dedicated onboarding experience. Our onboarding program includes one-on-one meetings with members of the leadership team, custom educational resources, and a mentor relationship with a more senior colleague. Additionally, we offer mentorship programs for all levels of employees, ranging from beginner to advanced. Our mentorship program focuses on providing employees with guidance, advice, and support to help them reach their professional goals.

Yes, Better.com has employee resource groups. These groups are designed to bring together employees from diverse backgrounds and provide opportunities for professional development, networking, mentorship, and community service. They also foster an inclusive environment and encourage open dialogue about topics that are important to the company's culture. The groups include: Women in Leadership, Better.BLACK, Better.Latinx, Better.Veterans, and Better.Parents.

The average tenure of employees at Better.com is 2.2 years.

Yes, Better.com offers mental health benefits to its employees. The company provides access to a mental health platform called Lyra Health, which provides access to mental health professionals and other resources. Additionally, the company provides mental health resources on their website and encourages employees to take advantage of the mental health benefits available to them.

Yes, Better.com offers a variety of part-time roles. These include customer service associates, data entry clerks, sales associates, and other roles. To explore the available opportunities, visit the company's career page at better.com/careers.

Yes, Better.com offers flexible working hours for many of its employees. For example, the company offers a variety of flexible options such as remote work, part-time hours, and job sharing. Additionally, many teams have the option to set their own hours, allowing them to manage their work-life balance.

Yes, Better.com offers comprehensive training programs for new hires and existing employees. The training focuses on topics such as sales, customer service, technology, compliance, and more. Additionally, Better.com offers webinars and other training resources to help employees stay up to date on industry news and trends.

At Better.com, we strive to create an inclusive workplace where everyone can be their authentic selves. We prioritize collaboration and transparency, and encourage our team members to share their ideas and opinions openly. We value respect, trust, and integrity, and we believe in challenging the status quo. We are passionate about our mission to make homeownership accessible to everyone, and we strive to create an environment where everyone can make an impact.

No, Better.com does not offer relocation assistance to employees.

The number of vacation days offered at Better.com varies by role, location, and seniority. Generally, employees receive between 10 and 25 vacation days per year.

At Better.com, the onboarding process typically starts with an initial phone conversation with a member of the recruiting team. Once the candidate has been selected, they will receive an offer letter, and upon acceptance, a detailed onboarding plan with a timeline of expectations will be provided. This timeline includes meeting the team, attending virtual training sessions, and setting up any necessary accounts or tools. Throughout the onboarding process, there will be regular check-ins with the manager or team to ensure the candidate is settling in and their questions or concerns are addressed.

At this time, Better.com does not offer any internship or apprenticeship programs.