

Frequently Asked Questions about Better.com Careers
Looking for more information about Better.com, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- What is the company culture like at Better.com?
At Better.com, we strive to create an inclusive workplace where everyone can be their authentic selves. We prioritize collaboration and transparency, and encourage our team members to share their ideas and opinions openly. We value respect, trust, and integrity, and we believe in challenging the status quo. We are passionate about our mission to make homeownership accessible to everyone, and we strive to create an environment where everyone can make an impact.
- Are there opportunities for career growth at Better.com?
Yes, there are opportunities for career growth at Better.com. The company has a dedicated career development team that works closely with employees to identify areas for growth and create individualized development plans. Additionally, Better.com offers a variety of professional development programs and classes that are open to all employees.
- What benefits does Better.com offer?
Better.com offers competitive salary, equity packages, comprehensive health benefits, and other benefits such as generous vacation, flexible work hours, and 401K matching. Additionally, Better.com provides access to education reimbursements, paid parental leave, and a wellness program.
- What types of roles are available at Better.com?
At Better.com, roles are available in a variety of departments, including Engineering, Design, Product, Data Science, Marketing, Operations, and Customer Experience. Specific roles include Software Engineers, Senior Product Managers, Designers, Data Scientists, Product Marketers, Customer Support Specialists, and more.
- What is the hiring process like at Better.com?
The hiring process at Better.com consists of several steps. After applying, applicants will typically have a phone screening with a recruiter, followed by a video interview with a hiring manager and/or a subject matter expert. After that, they may be invited to an in-person interview with the hiring team. Depending on the position, the process may also include a technical assessment. After the interview process, candidates should receive an offer or rejection within a week or two.
- How do I apply for a job at Better.com?
You can apply for a job at Better.com by visiting their website and searching for the job you are interested in. You can also follow their social media accounts and sign up for job alerts to be notified when new jobs become available. Additionally, you can visit job boards.
- What skills do I need to work at Better.com?
To work at Better.com, you should have a strong grasp of the principles of finance and banking, as well as experience in customer service and sales. You should also have strong communication and organizational skills, excellent problem-solving abilities, and knowledge of computer programming. In addition, familiarity with current industry trends, including blockchain technology, is a plus.
- What is the interview process like at Better.com?
The interview process at Better.com typically includes a phone or video screening call with a recruiter or hiring manager, a coding challenge (if applicable for the role), and an onsite interview with a panel of team members. The onsite interview may include a combination of technical and behavioral questions, as well as a presentation or case study.
- What is the salary range for positions at Better.com?
The salary range for positions at Better.com varies depending on the level of experience, job title, and other factors. Generally, salaries range from $50,000 to $200,000 per year.
- Is there a dress code at Better.com?
There is no formal dress code at Better.com, however employees are expected to dress in a professional and comfortable manner.
- Are there any remote job opportunities at Better.com?
Yes, Better.com is actively hiring for a variety of remote roles, including software engineering, customer success, customer service, marketing, and data science. You can find more information about the company's remote job opportunities on their careers page.
- Are there any internship or apprenticeship programs at Better.com?
At this time, Better.com does not offer any internship or apprenticeship programs.
- What is the onboarding process like at Better.com?
At Better.com, the onboarding process typically starts with an initial phone conversation with a member of the recruiting team. Once the candidate has been selected, they will receive an offer letter, and upon acceptance, a detailed onboarding plan with a timeline of expectations will be provided. This timeline includes meeting the team, attending virtual training sessions, and setting up any necessary accounts or tools. Throughout the onboarding process, there will be regular check-ins with the manager or team to ensure the candidate is settling in and their questions or concerns are addressed.
- How many vacation days are offered at Better.com?
The number of vacation days offered at Better.com varies by role, location, and seniority. Generally, employees receive between 10 and 25 vacation days per year.
- Is relocation assistance offered at Better.com?
No, Better.com does not offer relocation assistance to employees.
- What is the work/life balance like at Better.com?
At Better.com, employees are encouraged to maintain a healthy work and life balance. The company provides flexible working hours, unlimited vacation and family leave, and a variety of work-from-home options. Better.com also offers flexible spending accounts for childcare, pet care, and other family-related expenses, as well as an employee-run committee that plans activities and events for employees and their families.
- Are there any training opportunities offered at Better.com?
Yes, Better.com offers comprehensive training programs for new hires and existing employees. The training focuses on topics such as sales, customer service, technology, compliance, and more. Additionally, Better.com offers webinars and other training resources to help employees stay up to date on industry news and trends.
- Does Better.com offer any flexible working hours?
Yes, Better.com offers flexible working hours for many of its employees. For example, the company offers a variety of flexible options such as remote work, part-time hours, and job sharing. Additionally, many teams have the option to set their own hours, allowing them to manage their work-life balance.
- Are there any part-time roles available at Better.com?
Yes, Better.com offers a variety of part-time roles. These include customer service associates, data entry clerks, sales associates, and other roles. To explore the available opportunities, visit the company's career page at better.com/careers.
- Does Better.com offer any benefits for employees' mental health?
Yes, Better.com offers mental health benefits to its employees. The company provides access to a mental health platform called Lyra Health, which provides access to mental health professionals and other resources. Additionally, the company provides mental health resources on their website and encourages employees to take advantage of the mental health benefits available to them.