Viking Cruises

Frequently Asked Questions about Viking Cruises Careers

Looking for more information about Viking Cruises, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

How do I apply for a job at Viking Cruises?

To apply for a job at Viking Cruises, please visit their career page on their website and submit the online application. You can also search for and apply for specific job openings. In addition, you can send your resume to the Viking Cruises recruitment team at [email protected].

What qualifications do I need to work at Viking Cruises?

Viking Cruises does not specify any particular qualifications that are required to work for the company. However, the company does require that all applicants possess a good command of the English language, have excellent customer service and communication skills, have experience in the cruise industry, and be willing to work in a fast-paced environment.

What types of positions are available at Viking Cruises?

Viking Cruises offers a wide range of positions, including Cruise Directors, Deck Officers, Guest Relations Representatives, Hotel Managers, Chief Engineers, Pursers, Chefs, Pastry Chefs, Stewards, Cabin Stewards, Security Officers, Cruise Entertainers, and Fitness Instructors.

Is prior experience in the cruise industry necessary to work at Viking Cruises?

No, prior experience in the cruise industry is not necessary to work at Viking Cruises. Viking Cruises looks for applicants who are passionate about customer service, have excellent interpersonal and communication skills, and are willing to learn.

What benefits does Viking Cruises offer its employees?

Viking Cruises offers its employees competitive salaries, medical and dental insurance, life insurance, 401(k) retirement plans, vacation and holiday pay, employee discounts on cruises, and educational assistance. Employees may also have access to other benefits such as discounts on travel, gym memberships, and discounts on merchandise.

What is the interview process for Viking Cruises?

The interview process for Viking Cruises generally consists of an initial phone interview, followed by an in-person interview with a hiring manager. Depending on the role, the process may include additional steps such as a skills assessment, a second interview with a higher-level manager, or a panel interview with multiple hiring managers. Applicants may also be asked to provide additional references or work samples.

What is the dress code for Viking Cruises employees?

The dress code for Viking Cruises employees varies depending on the role and the activity they are performing. Generally, employees are expected to dress professionally, which includes wearing professional attire such as a suit, dress shirt, dress slacks, dress shoes, and dress accessories. For some onboard positions, uniforms are provided.

What hours do I need to work at Viking Cruises?

The hours you need to work at Viking Cruises will vary depending on the position and location. Generally, the workweek is 40 hours, with shifts that may start as early as 8:00am and end as late as 5:00pm.

Are there opportunities to advance within Viking Cruises?

Yes, Viking Cruises offers opportunities for its employees to advance their careers. Viking offers a variety of career development programs, such as internal promotions, on-the-job training, and mentoring programs, to help its employees grow and advance.

Does Viking Cruises offer relocation assistance?

No, Viking Cruises does not offer relocation assistance.

Does Viking Cruises have any international offices?

Yes, Viking Cruises has international offices located in the United Kingdom, Australia, New Zealand, Germany, France, Italy, Spain, China, Japan, and Canada.

Do I need to speak a foreign language to work at Viking Cruises?

No, you do not need to speak a foreign language to work at Viking Cruises. However, many positions may require fluency in more than one language, so it may be beneficial to be proficient in one or more foreign languages.

Does Viking Cruises offer paid vacation days?

Yes, Viking Cruises offers paid vacation days for eligible employees.

Does Viking Cruises provide health insurance?

No, Viking Cruises does not provide health insurance. However, they do provide limited medical coverage for medical expenses incurred during a cruise.

Does Viking Cruises offer training and development programs?

Yes, Viking Cruises offers a variety of training and development programs for its employees. These include management and leadership programs, customer service and sales training, product knowledge and technical training, safety and compliance training, and more.

What is the onboarding process for new employees at Viking Cruises?

The onboarding process for new employees at Viking Cruises begins with an orientation. During the orientation, the new employee will become familiar with the company, its policies, and procedures. Additionally, the new employee will attend training sessions to learn the necessary skills for their specific role. After the orientation, the new employee will meet with their supervisor and be assigned job duties. Finally, the new employee will attend a welcome lunch to meet the rest of the team.

What is the salary range for positions at Viking Cruises?

The salary range for positions at Viking Cruises varies depending on the position and level of experience. Salaries can range from entry-level positions such as Customer Service Representatives earning hourly rates of $15.00 - $20.00 per hour, to more experienced positions such as Senior Cruise Directors earning annual salaries between $75,000 - $100,000.

Does Viking Cruises offer tuition reimbursement?

No, Viking Cruises does not offer tuition reimbursement.

What is the career path for Viking Cruises employees?

Career paths within Viking Cruises vary depending on the employee's position and experience. Career paths can include roles such as Cruise Manager, Cruise Director, Shore Excursion Manager, Cruise Consultant, Account Manager, and Sales Manager. Employees may also progress to more senior positions such as Director of Operations, Vice President of Sales, and President.

Does Viking Cruises provide retirement benefits?

No, Viking Cruises does not provide retirement benefits.