Frequently Asked Questions about Sykes Enterprises Careers

Sykes Enterprises’ corporate culture is one that is focused on providing outstanding customer service, innovation, and teamwork. The company values diversity and encourages collaboration. Sykes also emphasizes the importance of creating an environment where employees feel valued and can reach their potential. Employees are encouraged to be creative, take initiative, and are rewarded for their hard work and dedication. Sykes also fosters a culture of respect, inclusiveness, and inclusivity. The company also focuses on providing its employees with the tools, resources, and support needed to succeed in their roles.

At Sykes Enterprises, career development is encouraged through a variety of programs, initiatives, and tools. These include ongoing education and training, mentorship programs, professional development workshops, and specialized job opportunities. The company also offers career resources such as career counseling, resume writing, and interview preparation. Additionally, Sykes provides employees with access to online career resources and tools, such as career assessments, career-related webinars, and career development blogs.

Sykes Enterprises does offer tuition reimbursement for employees. Eligible employees may receive up to $5,250 per calendar year in tuition reimbursement.

The average tenure of Sykes Enterprises employees is 4.7 years.

The vacation policy at Sykes Enterprises varies by location. Generally, employees are eligible for paid time off (PTO) after one year of service, and accrue additional days each month. Employees can carry over unused PTO from one year to the next, but are typically limited to a certain number of days per year. Some locations may also offer additional paid holidays and/or paid sick leave. For complete information regarding vacation policy, employees should contact their local Human Resources representative.

Sykes Enterprises does not provide relocation assistance.

At Sykes Enterprises, we are committed to providing a safe and secure work environment for our employees. We take safety and security seriously and have implemented several measures to ensure our employees are safe. These measures include: 1. Employing a dedicated security team to monitor our facilities and respond to any emergencies. 2. Providing safety training to all employees on an annual basis. 3. Installing security cameras in public areas to monitor activity. 4. Establishing access control systems to ensure only authorized personnel can enter our facilities. 5. Implementing fire safety protocols and conducting regular fire safety drills. 6. Utilizing safe driving practices and providing defensive driving training to all employees. 7. Performing regular safety inspections and audits. 8. Providing personal protective equipment to all employees. 9. Encouraging open communication and reporting of safety concerns.

Sykes Enterprises encourages employees to get involved in their local communities in a variety of ways. This includes volunteering for local causes and charities, mentoring programs, and participating in events that promote diversity and inclusion. Sykes also provides its employees with opportunities to give back through corporate partnerships, corporate philanthropy initiatives, and employee-led initiatives. In addition, Sykes supports employee-led initiatives to help create a more sustainable future.

Sykes Enterprises’ diversity initiatives include: 1. A commitment to equal opportunity for all employees regardless of race, sex, age, religion, sexual orientation, gender identity, national origin, disability, or veteran status. 2. An ongoing commitment to creating a diverse and inclusive culture through recruiting, hiring, training, and promoting the best-qualified individuals. 3. A focus on recruiting, developing, and advancing individuals from diverse backgrounds. 4. A commitment to a workplace that values and celebrates individual differences. 5. A commitment to providing employees with resources, training, and programs to support their personal growth and development. 6. A commitment to providing a workplace free from discrimination and harassment. 7. An active Employee Resource Group program which provides networking and professional development opportunities for employees from a variety of backgrounds.

Yes, Sykes Enterprises offers a comprehensive travel program to its employees. This includes discounted airfare, car rental, hotel, and vacation packages. Employees may also receive discounts on cruises, vacation packages, and other travel-related services.

Sykes Enterprises offers a variety of employee recognition programs including: -Team of the Month Awards -Sykes Star Awards -Sykes Hall of Fame Awards -Sykes Excellence Awards -Employee of the Month Awards -Sykes Ambassador Awards -Sykes Super Star Awards -Sykes Get-it-Done Awards -Sykes Innovation Awards -Sykes Best Practices Awards -Sykes Apology Awards -Sykes Safety Excellence Awards -Sykes Customer Service Awards -Sykes Quality Awards -Sykes Community Service Awards -Sykes Top Performer Awards -Sykes Most Improved Employee Awards -Sykes Leadership Awards -Sykes Long Service Awards

Yes, Sykes Enterprises offers remote working opportunities in certain roles and locations.

Sykes Enterprises does offer flexible scheduling for some positions. Some part-time positions may offer flexible hours, while full-time positions typically require regular hours. Contact your local Sykes Enterprises office for more information about available flexible scheduling options.

Sykes Enterprises is a global customer service management company that provides customer contact management solutions and services. The company specializes in providing customer contact centers, cloud-based technology, analytics, and back-office support services to companies in a wide variety of industries. Founded in 1977, Sykes Enterprises has more than 60,000 employees located in more than 40 countries around the world.

Yes, Sykes Enterprises offers on-site amenities, including fitness centers, cafeterias, and employee lounges.

Sykes Enterprises has offices in the following US cities: 1. Atlanta, GA 2. Charlotte, NC 3. Omaha, NE 4. Tampa, FL 5. Las Vegas, NV 6. Jacksonville, FL 7. Austin, TX 8. Fort Lauderdale, FL 9. San Antonio, TX 10. San Diego, CA

Sykes Enterprises has offices in the United States, Canada, Latin America, Europe, the Middle East, Africa, Asia, and the Pacific.

Sykes Enterprises offers a wide variety of jobs, including customer service representatives, technical support representatives, sales representatives, account management representatives, financial services representatives, software engineers, IT professionals, administrative professionals, and more.

Sykes Enterprises typically conducts employee performance reviews twice per year.

Yes, Sykes Enterprises offers health insurance benefits to its employees. The specifics of the coverage depend on the employee's specific plan.