Qantas

Frequently Asked Questions about Qantas Careers

Looking for more information about Qantas, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

Can I apply for multiple jobs at Qantas at the same time?

No, you can only apply for one job at a time with Qantas.

How long does it take to complete the recruitment process at Qantas?

The Qantas recruitment process typically takes between four to eight weeks, depending on the role and the volume of applications received.

Are there any age restrictions for applying for a job at Qantas?

Yes, there are age restrictions for applying for a job at Qantas. According to Qantas' website, applicants must be 18 years of age or over at the time of application, and there are some roles with a minimum age requirement of 21 years.

Are there any specific requirements for an applicant at Qantas?

Applicants must be over the age of 18, have a valid driver's license, and be able to pass a pre-employment drug and alcohol test. They must also be eligible to work in Australia and able to provide evidence of their right to work in Australia. Finally, applicants must have good communication and customer service skills.

What is the recruitment process at Qantas?

1. Application: Interested candidates must submit an online application, including a resume and cover letter, for open positions at Qantas. 2. Phone Screening: Candidates who meet the minimum requirements will be contacted by phone for a brief screening. 3. Interviews: Selected candidates will be invited to a face-to-face or video interview. 4. Assessment Centre: Candidates who pass the interview stage may be invited to participate in an assessment centre. 5. Reference and Background Checks: Finalists will undergo reference and background checks. 6. Job Offer: Successful candidates will be offered a job with Qantas.

What is the onboarding process for Qantas employees?

1. Application: Prospective employees must submit an online application on Qantas's website. This includes providing information about their work history and relevant qualifications. 2. Interview: After a successful application, applicants will be invited to attend an interview. 3. Assessment: Depending on the role, applicants may be required to undertake online or in-person assessments. 4. Pre-employment checks: Qantas will conduct background checks to ensure that applicants are suitable for the role. This includes criminal history and verification of qualifications. 5. Job offer: Successful applicants will be offered a job and provided with an employment contract. 6. Onboarding: Onboarding typically involves completing the paperwork, health and safety and other relevant inductions. New employees may also be given additional training.

Is there a salary sacrifice option for Qantas employees?

Yes, Qantas offers salary sacrifice options for its employees. The options vary depending on the employee's individual circumstances. Employees can choose to salary sacrifice a portion of their wages in exchange for extra superannuation contributions, personal insurance, or tax-deductible expenses.

What types of benefits does Qantas offer to its employees?

Qantas offers a range of benefits to its employees, including: • Competitive salary and bonus opportunities • Generous paid leave • Flexible working arrangements • Health and wellbeing programs • Discounted travel and flights • Employee Assistance Programs • Discounts on Qantas products and services • Employee recognition programs • Educational assistance and professional development • On-site health services • Savings and investment plans • Employee share ownership plans

Are there any discounts or benefits for Qantas employees?

Yes. Qantas offers a range of discounts and benefits to its employees, including discounted fares on Qantas and Jetstar flights, discounted car hire, discounted accommodation, discounted travel insurance, access to Qantas Staff Travel, and access to the Qantas Holiday Club.

How does Qantas support employees with disabilities?

Qantas is committed to creating an inclusive workplace that is accessible and welcoming to people of all abilities. This includes supporting employees with disabilities. Qantas offers a range of initiatives to support employees with disabilities. These include: • Disability Awareness Training which helps employees better understand disability and how to better support their colleagues with disabilities. • Accessible facilities and technology, such as ramps, accessible bathrooms, and screen readers, to ensure that employees with disabilities can access the workplace. • Reasonable adjustments such as flexible work arrangements and job redesigns to accommodate employees with disabilities. • Accessible recruitment processes such as online job applications, video interviews, and audio descriptions of job advertisements. • Employee networks such as ‘Qantas Ability’ which provide a platform for employees to share their experiences with disabilities. • Accessible employee benefits such as flexible leave and insurance policies. • Accessible communication such as providing information in alternative formats.

Is there a probation period for new Qantas employees?

Yes, there is a probation period for new Qantas employees. The probation period usually lasts for up to six months and is intended to assess the employee’s suitability for the role. During the probation period, the employee’s performance will be monitored and assessed to determine if they are meeting the performance expectations set out by the company.

What type of working environment can I expect when working for Qantas?

At Qantas, you can expect to work in a professional, team-oriented, and customer-focused environment. The emphasis is on innovation, collaboration, and safety. The workplace is highly diverse and there is a strong emphasis on respect for diversity. Employees at Qantas have access to a variety of benefits, including competitive wages, flexible working hours, and a generous superannuation scheme.

Are there any pre-employment tests for Qantas applicants?

Yes, Qantas applicants may be required to complete a range of pre-employment tests, including aptitude tests, personality tests, and cognitive tests. The tests are designed to assess a candidate’s skills and abilities to ensure they are suitable for the role.

What is the recruitment timeline for Qantas?

The recruitment timeline for Qantas varies depending on the role. Typically, the process includes an online application, assessment centre or telephone/video interview, reference checks, and a medical evaluation. The time taken to complete the recruitment process can range from a few weeks to several months.

What type of on-the-job training is available for Qantas employees?

Qantas offers a variety of on-the-job training programs for employees. These include: safety and security training, customer service training, product and service training, operational training, and technical and system training. Additionally, employees can take part in leadership and management training, as well as language and culture training.

Are there any language requirements for working at Qantas?

Yes, Qantas has language requirements for some roles. The language requirements vary depending on the position and may include fluency in a specific language or an ability to speak multiple languages.

What qualifications do I need to apply for a job with Qantas?

The qualifications needed to apply for a job with Qantas vary depending on the position you are applying for. Generally, however, a good level of education is required, along with relevant experience or qualifications in the relevant field. You may also need to have a valid working visa, if applicable.

Are there any opportunities for career advancement at Qantas?

Yes, there are a number of opportunities for career advancement at Qantas. The company offers internal job postings and promotion opportunities, as well as external training and development opportunities. Employees can also apply for higher-level positions within the company, including roles in management or leadership. Additionally, Qantas offers a range of scholarships and internships to help employees reach their career goals.

Are there any travel benefits for Qantas employees?

Yes, Qantas employees are entitled to travel benefits, including discounted domestic and international flights, free standby travel on domestic flights, access to discounted and exclusive travel packages, and access to the Qantas Club lounge.

What type of working hours are available at Qantas?

Qantas has flexible working hours that are designed to meet the needs of its employees. Depending on the employee's role, working hours may include full-time, part-time, casual or shift work.