What types of skills do I need to work at OpenTable?
1. Strong customer service skills: OpenTable customer service representatives need to be able to interact with customers in a friendly, professional, and efficient manner. 2. Technical expertise: OpenTable customer service representatives need to be knowledgeable about the OpenTable platform and its features. 3. Problem-solving skills: OpenTable customer service representatives need to be able to troubleshoot customer issues quickly and effectively. 4. Time management skills: OpenTable customer service representatives need to be able to multi-task and manage their time effectively in order to handle customer inquiries in a timely manner. 5. Communication skills: OpenTable customer service representatives need to be able to communicate clearly and effectively with customers. 6. Interpersonal skills: OpenTable customer service representatives need to be able to work well with other members of the team and build positive relationships with customers.
Other Questions about OpenTable
- What is OpenTable?
OpenTable is an online restaurant reservation service that allows users to book tables at restaurants in their local area. Through the service, diners can search for restaurants, view available seating times, and make reservations in real-time without having to call the restaurant. Additionally, OpenTable offers loyalty programs and rewards for frequent diners.
- How long has OpenTable been in business?
OpenTable was founded in 1998 and has been in business for over 20 years.
- What does OpenTable do?
OpenTable is an online reservation service that connects diners with restaurants. Through OpenTable, customers can search for and book a table at restaurants that are available through the platform. OpenTable also allows users to view menus, read reviews, and earn points for dining out.
- What kind of positions does OpenTable offer?
OpenTable offers a range of positions including software engineering, product management, customer service, sales, marketing, finance, and operations.
- What is the corporate culture like at OpenTable?
OpenTable has a culture that is built on collaboration, respect and transparency. Employees are encouraged to think creatively and take initiative. There is a strong focus on customer service and creating a great user experience. OpenTable also values diversity and inclusion, and encourages employees to contribute to the community. OpenTable strives to create an environment that is fun and rewarding for its employees.
- What types of benefits does OpenTable offer?
OpenTable offers a wide variety of benefits, including health, dental, and vision insurance; 401(k) retirement savings plan; paid vacation, sick, and holiday leave; tuition assistance; and employee discounts. Additionally, OpenTable offers employees many unique benefits such as flexible work arrangements, a comprehensive wellness program, a casual dress code, and a variety of corporate social responsibility initiatives.