What types of skills do I need to work at OpenTable?
1. Strong customer service skills: OpenTable customer service representatives need to be able to interact with customers in a friendly, professional, and efficient manner. 2. Technical expertise: OpenTable customer service representatives need to be knowledgeable about the OpenTable platform and its features. 3. Problem-solving skills: OpenTable customer service representatives need to be able to troubleshoot customer issues quickly and effectively. 4. Time management skills: OpenTable customer service representatives need to be able to multi-task and manage their time effectively in order to handle customer inquiries in a timely manner. 5. Communication skills: OpenTable customer service representatives need to be able to communicate clearly and effectively with customers. 6. Interpersonal skills: OpenTable customer service representatives need to be able to work well with other members of the team and build positive relationships with customers.
Other Questions about OpenTable
- Does OpenTable host any events for employees?
OpenTable occasionally hosts events for employees, such as team-building activities, volunteer opportunities, and company-wide celebrations.
- How does OpenTable handle feedback from employees?
OpenTable takes employee feedback seriously and has implemented a number of measures to ensure that all employee voices are heard. For example, the company has set up an anonymous feedback system for employees to provide insight into the working experience. Additionally, OpenTable has implemented a number of employee engagement initiatives such as weekly happy hours, team building activities, and regular feedback meetings. OpenTable also offers a number of resources to help employees develop professionally, including career development programs, mentorship programs, and leadership training.
- What kind of support do OpenTable employees receive?
OpenTable employees receive comprehensive benefits and support, including: competitive salaries, medical, dental, vision, 401(k) and commuter benefits, generous vacation time, flexible work schedules, stock options, professional development opportunities, free meals, and much more. They also have access to a variety of resources and programs to help them stay healthy and productive, including wellness programs, team outings, and professional development workshops.
- What are the hours like at OpenTable?
OpenTable's customer service hours are Monday through Friday from 7:00 a.m. - 8:00 p.m. Central Time.
- Does OpenTable provide employee stock options?
No, OpenTable does not offer employee stock options.
- What kinds of teams does OpenTable have?
OpenTable has a variety of teams, including engineering, product, design, user experience, marketing, customer support, operations, finance, and analytics teams.