Frequently Asked Questions about OpenTable Careers

OpenTable does not currently have any remote working opportunities.

OpenTable recognizes the importance of diversity in the hospitality industry. As part of its commitment to fostering an inclusive and diverse workplace, OpenTable focuses on creating a culture of belonging and respect. This includes hiring and promoting diverse talent, providing equitable pay and benefits, and creating opportunities for career growth. OpenTable also seeks to foster an environment where differences are valued and everyone is respected. The company also supports community organizations dedicated to advancing diversity and inclusion.

At OpenTable, the onboarding process typically begins with a meeting between the new hire and their manager to discuss expectations, timelines, and roles. Following the meeting, new hires are asked to complete online forms and paperwork. These forms include an Employment Agreement, I-9 form, W4 form, and Direct Deposit Authorization. The next step is for the new hire to receive training from HR, including an overview of OpenTable’s policies, procedures, and benefits. During this time, new hires will also be introduced to other team members and receive an onboarding package with all the necessary materials to get started. Finally, new hires will complete their first project or task and receive feedback from their manager. This process helps new hires get acclimated to the company and its culture.

No, OpenTable does not offer any employee discounts.

OpenTable provides a variety of professional development opportunities to its employees. These include internal training sessions, external conferences and workshops, mentorship programs, and tuition reimbursement for approved courses. Additionally, OpenTable offers a range of career development tools, such as career development plans, career coaching programs, and leadership training. The company also encourages employees to take advantage of online learning platforms to increase their professional knowledge and skills.

OpenTable uses a cloud-based software platform for restaurant management and reservations. It also utilizes mobile applications and APIs to enable customers to make reservations and manage their accounts.

The typical career path at OpenTable begins with an entry-level role such as a software engineer or product designer. Employees can then move into more senior positions such as product manager, software architect, or director of engineering. From there, they can move into executive roles such as chief technology officer or chief product officer.

No, OpenTable does not provide tuition reimbursement.

OpenTable takes employee feedback seriously and has implemented a number of measures to ensure that all employee voices are heard. For example, the company has set up an anonymous feedback system for employees to provide insight into the working experience. Additionally, OpenTable has implemented a number of employee engagement initiatives such as weekly happy hours, team building activities, and regular feedback meetings. OpenTable also offers a number of resources to help employees develop professionally, including career development programs, mentorship programs, and leadership training.

OpenTable employees receive comprehensive benefits and support, including: competitive salaries, medical, dental, vision, 401(k) and commuter benefits, generous vacation time, flexible work schedules, stock options, professional development opportunities, free meals, and much more. They also have access to a variety of resources and programs to help them stay healthy and productive, including wellness programs, team outings, and professional development workshops.

OpenTable's customer service hours are Monday through Friday from 7:00 a.m. - 8:00 p.m. Central Time.

OpenTable occasionally hosts events for employees, such as team-building activities, volunteer opportunities, and company-wide celebrations.

OpenTable's performance and recognition program is based on a merit-based system. Employees are evaluated on their individual performance, as well as their contributions to the company's overall success. Employees receive feedback from their managers and peers throughout the year, and their performance is formally evaluated annually. The performance evaluation process helps to ensure that employees receive recognition for their contributions to the company. OpenTable also uses a rewards and recognition program to recognize employees for their hard work and dedication. Employees are rewarded with points for their accomplishments that can be redeemed for a variety of rewards, such as gift cards, merchandise, and travel vouchers. The program is designed to motivate employees to continue to strive to achieve the highest standards of performance.

No, OpenTable does not offer employee stock options.

OpenTable has a variety of teams, including engineering, product, design, user experience, marketing, customer support, operations, finance, and analytics teams.

OpenTable is an online restaurant reservation service that allows users to book tables at restaurants in their local area. Through the service, diners can search for restaurants, view available seating times, and make reservations in real-time without having to call the restaurant. Additionally, OpenTable offers loyalty programs and rewards for frequent diners.

Yes, OpenTable offers a variety of opportunities for growth and development. OpenTable provides career development resources, including access to career coaches, learning and development programs, and mentorship opportunities. Additionally, OpenTable provides access to mentors and coaches, as well as skill-building workshops, and leadership development opportunities. OpenTable also offers a range of job-specific training and development programs, which can help further an employee's career.

1. Strong customer service skills: OpenTable customer service representatives need to be able to interact with customers in a friendly, professional, and efficient manner. 2. Technical expertise: OpenTable customer service representatives need to be knowledgeable about the OpenTable platform and its features. 3. Problem-solving skills: OpenTable customer service representatives need to be able to troubleshoot customer issues quickly and effectively. 4. Time management skills: OpenTable customer service representatives need to be able to multi-task and manage their time effectively in order to handle customer inquiries in a timely manner. 5. Communication skills: OpenTable customer service representatives need to be able to communicate clearly and effectively with customers. 6. Interpersonal skills: OpenTable customer service representatives need to be able to work well with other members of the team and build positive relationships with customers.

No, OpenTable does not have a dress code.

Yes, OpenTable offers relocation assistance to employees who need to move for work. The amount of assistance provided is based on the individual's situation and the distance of the move.