Frequently Asked Questions about On The Border Mexican Grill & Cantina Careers

On The Border values work-life balance and understands that scheduling conflicts and time off requests may arise. Employees are encouraged to communicate their availability and requests in a timely manner. The management team works diligently to accommodate these requests and find suitable solutions for scheduling conflicts. Open communication and flexibility are key in handling these situations to ensure both employee and business needs are met.

Yes, On The Border does offer employee recognition and rewards programs. This includes a recognition program called "Border Hero," which acknowledges outstanding performance and contributions by employees. The company also has a rewards program called "Border Bucks," where employees can earn points for completing tasks and redeem them for various rewards. Additionally, On The Border encourages managers to recognize and reward employees through spot bonuses and other incentives.

Yes, there is typically a probationary period for new employees at On The Border. This period varies depending on the position and location, but it usually lasts for 30-90 days. During this time, the employee's performance and fit within the company culture will be evaluated. At the end of the probationary period, a decision will be made regarding continued employment.

Employees can request time off at On The Border by submitting a request through the company's online scheduling system. They can also speak with their manager directly to request time off. The request will then be reviewed and either approved or denied based on the employee's availability and the needs of the business. Employees are encouraged to submit requests at least two weeks in advance.

Yes, there are opportunities for cross-training at On The Border. Our employees have the opportunity to learn and work in different positions throughout the restaurant, such as front of house and back of house roles. This allows them to develop new skills, gain a deeper understanding of our operations, and potentially advance within the company.

Yes, On The Border has a policy in place for handling customer complaints or difficult situations. Our team members are trained to address any issues promptly and professionally. We take all feedback seriously and strive to resolve any concerns to the satisfaction of our customers. Additionally, we have a dedicated customer service team that can be contacted for further assistance if needed.

Yes, On The Border offers remote and work-from-home positions for certain roles such as customer service, marketing, and administrative positions. These opportunities may vary depending on the current needs of the company and the specific skillset required for the position. Interested individuals can check the career section of the company's website or reach out to the HR department for more information on available remote positions.

On The Border does not currently offer any educational or tuition assistance programs for employees. However, they do provide opportunities for growth and development through their training programs and career advancement opportunities. Additionally, they offer a competitive benefits package that includes health insurance, retirement plans, and employee discounts, which may help alleviate some financial burdens for employees seeking further education.

Yes, On The Border offers various employee events and team-building activities throughout the year. These include holiday parties, team lunches or dinners, volunteer opportunities, and team-building exercises such as escape rooms or sports games. These events allow employees to bond and create a positive work culture, while also promoting teamwork and collaboration within the company.

The company culture at On The Border is welcoming and inclusive, with a strong emphasis on teamwork and customer satisfaction. Employees are encouraged to be creative and take ownership of their role, while also maintaining a positive and fun atmosphere. The management team values open communication and provides opportunities for growth and development within the company.

On The Border Mexican Grill & Cantina is a popular restaurant chain that specializes in traditional Mexican cuisine. They offer a variety of dishes including tacos, enchiladas, fajitas, and margaritas. With over 160 locations, they provide a casual dining atmosphere with a vibrant and colorful decor. They also have a dedicated gluten-free menu and offer catering services for events.

On The Border Mexican Grill & Cantina has restaurants in various cities across the United States, including locations in Texas, California, Florida, Illinois, and more. Some specific cities where you can find their restaurants include Dallas, Houston, San Antonio, Los Angeles, Orlando, Chicago, and many others. They continue to expand and open new locations, so there may be more cities added in the future.

On The Border Mexican Grill & Cantina has restaurants in the United States, Puerto Rico, Canada, Egypt, Saudi Arabia, United Arab Emirates, Qatar, Bahrain, and Kuwait.

Yes, On The Border offers various opportunities for advancement within the company, such as promotions to higher positions, cross-training in different departments, and participation in leadership development programs. The company values internal growth and encourages employees to pursue their career goals within the organization. With a strong focus on employee development, there are ample opportunities for advancement at On The Border.

At On The Border, employees are entitled to a paid 10-minute break for every 4 hours worked. They are also given a 30-minute unpaid meal period for every 6 hours worked. These breaks and meal periods are scheduled based on the needs of the business and may vary depending on the shift and job duties. Employees are expected to adhere to these policies for their own well-being and the smooth operation of the restaurant.

At On The Border, we offer a generous employee discount to our team members and their immediate family members. This discount can be used for dine-in or takeout orders at any of our locations. We also extend this discount to our employees' close friends. However, the discount cannot be combined with other promotions or offers. We value our employees and their loved ones and strive to make their dining experience at On The Border enjoyable and affordable.

On The Border is committed to promoting diversity and inclusion in all aspects of our company. We celebrate and value the unique backgrounds, experiences, and perspectives of our employees, and strive to create an inclusive and equitable workplace for all. Our policies include equal opportunities for employment, training and development, and fair treatment and respect for all individuals regardless of race, gender, religion, sexual orientation, or any other characteristic.

On The Border Mexican Grill & Cantina offers a variety of positions such as servers, hosts/hostesses, bartenders, line cooks, prep cooks, dishwashers, and managers. Additionally, there may be openings for positions in corporate offices or marketing departments. Interested applicants can inquire about specific job opportunities at their local On The Border location or visit the company's website for available positions.

Yes, On The Border does have a referral program for employees. The program allows current employees to refer qualified candidates for job positions and receive a bonus if the referral is hired and stays with the company for a certain amount of time. This helps to incentivize employees to refer top talent and can lead to a stronger team and workplace environment.

Yes, On The Border offers various discounts and perks for its employees. These include employee meal discounts, flexible scheduling, paid time off, employee referral bonuses, and opportunities for advancement within the company. Employees also have access to a variety of training and development programs to enhance their skills and career growth. Furthermore, On The Border offers competitive compensation packages and benefits for its employees.