What type of work environment does Help Scout offer?
Help Scout offers a collaborative and supportive work environment that emphasizes respect, collaboration, and creativity. Employees are encouraged to work with autonomy and ownership, and the team is focused on fostering a culture of trust and transparency. The company emphasizes an open, collaborative environment that encourages employees to take initiative, make decisions, and focus on the customer.
Other Questions about Help Scout
- What is the recruitment process like at Help Scout?
The recruitment process at Help Scout begins with an online application. After an initial screening, candidates may be invited for a phone or video interview. If successful, applicants may then be invited for an onsite interview with their prospective team or department. Prior to a final decision, candidates may also be asked to complete a technical assessment and/or an additional phone or video interview. Finally, successful applicants will receive a formal offer of employment.
- Does Help Scout offer flexible working hours?
Yes, Help Scout offers flexible working hours.
- What is the work schedule like at Help Scout?
At Help Scout, the work schedule is typically flexible. Work hours are not set but employees are expected to work 40 hours a week, as needed. As a remote-first company, employees have the freedom to work from anywhere, anytime. Employees are also encouraged to take time off whenever needed.
- Does Help Scout offer internships?
No, Help Scout does not currently offer internships.
- Where is Help Scout located?
Help Scout is headquartered in Boston, Massachusetts.
- Does Help Scout provide relocation assistance?
No, Help Scout does not provide relocation assistance.