Great Clips

Frequently Asked Questions about Great Clips Careers

Looking for more information about Great Clips, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

What type of positions does Great Clips offer?

Great Clips offers a variety of positions, including Hair Stylists, Salon Managers, Receptionists, and Shampoo Assistants.

What is the hiring process like at Great Clips?

The hiring process at Great Clips typically involves an online application, a phone interview, and an in-person interview. After the in-person interview, the candidate may be asked to complete an assessment. If the applicant is approved, they will then receive an employment offer. Depending on the position, additional steps may be required, such as a drug test and background check.

What types of skills are important when working at Great Clips?

1. Customer service skills: interacting with customers in a friendly and professional manner to ensure their satisfaction. 2. Communication skills: communicating instructions and procedures clearly and concisely. 3. Organizational skills: managing time efficiently, maintaining accurate records, and keeping the salon clean. 4. Multitasking skills: working on multiple tasks at once while keeping the customer’s needs in mind. 5. Haircutting/styling skills: understanding and performing different hair styles and cuts. 6. Computer skills: the ability to use the company’s computer systems for checking in customers, scheduling appointments, and other salon services. 7. Sales skills: promoting products and services to customers, up-selling services, and increasing sales.

What is the salary range for Great Clips positions?

The salary range for Great Clips positions varies depending on the position and location. Great Clips typically pays between $8 and $15 an hour for most positions, including Hair Stylist, Salon Manager, and Receptionist.

What is the best way to apply for a job at Great Clips?

The best way to apply for a job at Great Clips is to visit the company website and submit an online application. You can also visit the nearest Great Clips location and fill out a paper application.

What type of training is provided to new hires at Great Clips?

Great Clips provides new hires with comprehensive training that is customized to their individual needs. This includes practical, hands-on training in cutting techniques, providing customer service, product knowledge and more, as well as online training modules on licensure, customer service and sanitation. Additionally, regional trainers visit the salon to provide instruction on safety and customer service, as well as the latest trends in hair styling.

What are the benefits of working at Great Clips?

1. Competitive Pay: Great Clips offers competitive wages and bonuses for employees. 2. Flexible Scheduling: Great Clips offers flexible scheduling options, so employees can choose to work full-time, part-time, or even just a few days a week. 3. Benefits: Employees receive benefits such as health insurance, 401K retirement savings plans, and paid vacation/sick days. 4. Professional Development: Great Clips offers a range of training programs and educational opportunities to help employees advance their careers. 5. Fun Environment: Great Clips creates a fun and friendly work environment, with team-building activities and celebrations. 6. Discounts: Employees can enjoy discounts on Great Clips products and services.

Do I need to have prior experience to work at Great Clips?

No, prior experience is not required to work at Great Clips. The company does provide comprehensive training and support for all new hires.

What qualities make someone successful at Great Clips?

1. Excellent customer service skills: Great Clips relies on its stylists to provide excellent customer service that keeps clients coming back. 2. Attention to detail: Great Clips stylists need to be detail-oriented to ensure clients’ haircuts look great. 3. Adaptability: Great Clips stylists must be able to adapt to new trends and techniques to stay up-to-date. 4. Time management skills: Great Clips stylists must be able to manage their time efficiently, as they may have multiple clients in one day. 5. Professionalism: Great Clips stylists must always maintain a professional demeanor with their clients.

Are there opportunities for advancement at Great Clips?

Yes. Great Clips offers career advancement opportunities for stylists who demonstrate a strong work ethic and a commitment to providing excellent customer service. Great Clips offers promotions to senior stylists, as well as opportunities for stylists to become master stylists, salon managers, and regional directors.

How many hours can I expect to work at Great Clips?

The exact hours you will work at Great Clips depend on the location and your availability, but you can typically expect to work between 15-40 hours each week.

How often are performance reviews conducted at Great Clips?

Performance reviews at Great Clips are conducted on a yearly basis.

What is the dress code at Great Clips?

The dress code at Great Clips is casual and comfortable. Employees should wear clothing that is appropriate for the salon environment and that allows them to move freely and safely while performing their duties. Employees should avoid wearing clothing with offensive language or graphics.

Does Great Clips provide on-the-job training?

Yes, Great Clips does provide on-the-job training. The company provides comprehensive training programs for new and existing employees, which includes both classroom and hands-on training.

Does Great Clips offer flexible scheduling?

Yes, Great Clips does offer flexible scheduling. This includes the ability to book and manage appointments online, customize work schedules, and take advantage of flexible hours.

What should I bring to my interview at Great Clips?

You should bring a few copies of your resume, a few writing samples, any relevant certifications or licenses, a portfolio of your work (if applicable), and a list of references. Additionally, it's a good idea to bring a notebook and pen to take notes, as well as a few questions for the interviewer. Last but not least, make sure to dress professionally and come prepared to show enthusiasm and interest in the job.

Is there an age requirement to work at Great Clips?

Yes, the minimum age requirement for employment with Great Clips is 16 years old.

Is it possible to work part-time at Great Clips?

Yes, it is possible to work part-time at Great Clips. The company offers flexible hours and many of its locations offer part-time positions.

What is the hiring timeline for Great Clips?

The hiring timeline for Great Clips varies depending on the specific location and the position being filled, but generally speaking, the hiring process typically takes between one to two weeks. Once a candidate has submitted their application, they can expect to hear back from the store within a few days. After that, they may be asked to come in for an interview. After the interview, the store may make a job offer or request additional information. Once the job offer is accepted, the candidate will be asked to complete the necessary paperwork and begin their new job.

What types of customer service skills are important when working at Great Clips?

1. Positive and friendly attitude 2. Excellent communication skills 3. Active listening 4. Patience and empathy 5. Conflict resolution 6. Multi-tasking and problem-solving 7. Knowledge of the salon services and products 8. Knowledge of the company policies and procedures 9. Ability to work under pressure 10. Excellent organizational skills