What is the onboarding process like at Freshworks?
Freshworks has an onboarding process for new employees that includes an introduction to the company, its culture, values, and team. It includes a comprehensive tour of the office, a meet and greet with the team, and a review of the job description. The onboarding process also includes an introduction to the Freshworks product suite and its features, a discussion of the company’s vision and goals, and a review of the company’s technology stack. Additionally, the onboarding process includes a comprehensive review of the company’s policies, benefits, and expectations.
Other Questions about Freshworks
- What is the average length of employment at Freshworks?
The average length of employment at Freshworks is 3.7 years.
- How is feedback given at Freshworks?
At Freshworks, feedback is given in a variety of ways. Managers provide regular feedback to team members, usually during 1-on-1s or team meetings, to help them understand how their performance is impacting the team. The company also provides anonymous feedback tools, such as the Freshworks Pulse survey, which allows employees to give feedback on the company, their team, and their manager. Additionally, Freshworks encourages managers to provide frequent informal feedback, such as catching up with team members in the hallways or over lunch to discuss their work and performance.
- What are the career paths at Freshworks?
Freshworks offers a wide range of career paths for those interested in pursuing a career in the cloud software industry. Depending on your experience and skills, you may be able to find job opportunities in areas such as software engineering, product management, marketing, customer success, sales, design, and more. Freshworks also offers specialized roles in areas such as Artificial Intelligence, Machine Learning, and DevOps.
- What is the average workweek at Freshworks?
Freshworks has a flexible workweek policy that allows employees to choose the hours that best fit their lifestyle. There is no set number of hours that employees are expected to work each week.
- How is performance evaluated at Freshworks?
Performance at Freshworks is evaluated quarterly in a systematic process based on factors such as delivering on commitments, contribution to team and company goals, and individual development. This process involves performance reviews with the employee's manager, self-assessments, and peer feedback. The results of the evaluations are discussed with the employee and their manager, and any areas for improvement are identified.
- What kind of training and development programs are available at Freshworks?
Freshworks offers a variety of training and development programs, including online, in-person and virtual programs. The company offers webinars, tutorials, online courses, certifications, and product training to help employees stay up to date on the latest technologies and best practices. It also offers mentoring programs, boot camps, and hackathons to provide employees with the resources and support they need to grow and develop professionally. In addition, Freshworks organizes in-person events such as workshops and seminars to encourage collaboration and knowledge sharing.