Frequently Asked Questions about Freshworks Careers

Reviews at Freshworks are conducted on an annual basis.

The job market at Freshworks is strong, with a wide range of opportunities available. Freshworks is a rapidly growing technology company that is constantly expanding its workforce and product offerings. The company offers a range of roles across different departments, including product and engineering, sales and marketing, customer success, and more. Freshworks is also committed to providing a positive and inclusive workplace with excellent benefits, competitive salaries, and an emphasis on professional development.

Freshworks offers a variety of training and development programs, including online, in-person and virtual programs. The company offers webinars, tutorials, online courses, certifications, and product training to help employees stay up to date on the latest technologies and best practices. It also offers mentoring programs, boot camps, and hackathons to provide employees with the resources and support they need to grow and develop professionally. In addition, Freshworks organizes in-person events such as workshops and seminars to encourage collaboration and knowledge sharing.

Yes, Freshworks offers employee discounts on a variety of products. Employees can also purchase Freshworks products at a discounted price. Additionally, Freshworks offers discounts to its employees on select products from its partners.

The average length of employment at Freshworks is 3.7 years.

Performance at Freshworks is evaluated quarterly in a systematic process based on factors such as delivering on commitments, contribution to team and company goals, and individual development. This process involves performance reviews with the employee's manager, self-assessments, and peer feedback. The results of the evaluations are discussed with the employee and their manager, and any areas for improvement are identified.

Freshworks has a flexible workweek policy that allows employees to choose the hours that best fit their lifestyle. There is no set number of hours that employees are expected to work each week.

Freshworks offers a wide range of career paths for those interested in pursuing a career in the cloud software industry. Depending on your experience and skills, you may be able to find job opportunities in areas such as software engineering, product management, marketing, customer success, sales, design, and more. Freshworks also offers specialized roles in areas such as Artificial Intelligence, Machine Learning, and DevOps.

At Freshworks, feedback is given in a variety of ways. Managers provide regular feedback to team members, usually during 1-on-1s or team meetings, to help them understand how their performance is impacting the team. The company also provides anonymous feedback tools, such as the Freshworks Pulse survey, which allows employees to give feedback on the company, their team, and their manager. Additionally, Freshworks encourages managers to provide frequent informal feedback, such as catching up with team members in the hallways or over lunch to discuss their work and performance.

Yes, Freshworks is an equal opportunity employer. The company is committed to providing equal employment opportunities in all aspects of employment and does not discriminate against any individual based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status.

Yes, Freshworks offers a health and wellness program for its employees. The program includes physical and mental health initiatives such as health checks, health coaching, access to medical professionals, and stress management workshops. Additionally, Freshworks encourages its employees to participate in activities such as yoga, meditation, and group walks.

Yes, Freshworks offers a variety of career growth opportunities for employees. These opportunities include but are not limited to training and development opportunities, mentorship programs, career advancement opportunities, and leadership development programs. Freshworks also provides various roles and responsibilities to help employees grow in their roles and explore new paths in the company.

The best way to network with Freshworks is to join the Freshworks Community. This is an online community of Freshworks users, partners, and employees who are eager to share their experiences, best practices, and tips. You can also follow Freshworks on social media channels as well as attend virtual or in-person events such as conferences and webinars.

Yes, Freshworks offers a variety of internship opportunities. To find out more information and to apply, visit the career page on the Freshworks website.

At Freshworks, we offer a variety of mentorship programs designed to suit the needs of our employees. These include: 1. Freshworks Mentorship Program – This program enables Freshworks employees to connect with other professionals from inside and outside the organization to gain insights on career advancement and personal growth. 2. Freshworks Leadership Mentorship Program – This program is designed to help Freshworks employees develop the skills and knowledge needed to lead effectively and become a successful leader within the organization. 3. Freshworks Mentorship Exchange Program – This program allows Freshworks employees to gain insight into different roles and experiences by connecting with mentors within the organization. 4. Freshworks Emerging Leaders Program – This program is designed to help Freshworks employees develop the leadership skills and knowledge needed to become successful in the organization. 5. Freshworks Women’s Mentorship Program – This program is designed to empower Freshworks women employees with the skills and knowledge needed to become successful leaders.

Freshworks’ policy on relocation is that it will consider relocation requests on a case-by-case basis. Freshworks will assess the appropriateness of the relocation and the feasibility of the request. Factors such as financial impact, team size, business objectives and other criteria will be taken into consideration.

At Freshworks, we offer up to 12 weeks of paid parental leave for both mothers and fathers, including for adoptive and surrogacy parents. We also provide flexible working arrangements to accommodate the needs of new parents. We want to ensure that all our employees are able to take the time they need to bond with and care for their new child without sacrificing their career.

Freshworks is a cloud-based customer relationship management (CRM) software designed to help businesses engage with customers, streamline operations, and increase sales. It offers a range of products such as customer support, sales and marketing automation, customer feedback, and more. It also provides tools to help businesses communicate with customers, understand customer needs, and build relationships.

If you are interested in applying for a job at Freshworks, you can visit the company's website and search for current job openings. You can also find job postings on popular job boards.

The Freshworks vacation policy allows employees to take a minimum of 10 days of vacation per year, with an additional 5 days of floating holidays to be taken at any time. Employees may also take sick days and personal days as needed. Vacation requests must be submitted at least two weeks in advance and should be approved by the employee's manager or supervisor.